Rice Hardware is a local Ace Hardware store with a small town hardware store feel. The staff provides outstanding, personalized, and knowledgeable customer service, meeting customers at the door with help and courteousness. They are polite and helpful without being patronizing. The store offers excellent product selections and is clean and neat. Customers enjoy friendly talk and feel like part of the family when shopping there. It is seen as the helpful hardware place in the neighborhood, where helpfulness is the most important task. The store provides a convenient shopping experience from local experts, contrasting with larger chain stores.
Sales persons were very helpful. They helped me find the items I needed and offered suggestions for which products would best suit my needs. I like this store. They carry items you won't find elsewhere.
April 2025
Tyler was excellent with his help and instruction. Best Hardware store I've ever been to. Customer service is A1.
January 2025
Great customer service. Easy to get it soon as you walk in the door, they're willing to help you. Their prices are lower than home Depot. I was able to get salt there, a lot cheaper than home Depot and just everything else. It's a great atmosphere and it's my new favorite place
