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November 2023 by ralph scott
I've been wanting a convertible since forever. Once we gave our second car to our daughter in college I figured I had my chance. The idea had to pass the wife test. I would see Mini Coopers around and ask, "hey, whaddya think about that car?". Once she decided it was cute I was all in. I eventually found a Mini at Kingstown. The exchange was effortless. My only problem was getting there by train. Once there I was greeted with courtesy and respect. They made me feel at home as they offered coffee and snacks. They made the paperwork effortless and I was on the road with the top down in no time. Great dealer with a great team.
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November 2023 by Kimberly Jackson
Where do I start... From start to finish I recieved first-class service here! I called about a Range Rover Sport and from that call, Ali stayed on top of all my questions and walked me through the process with ease! The atmospher is so professional. They gave me excellent value for my trade-in. I was treated as a top priority client the entire time. Billy gave me excellent customer service while waiting, making sure my car was clean, full of gas and ready to go! My finance guy, Pat was amazing! He answered all my questions and kept me entertained with his witty personality. Juan the service tech was attentive and fixed a minor issue with no hassle. I had the best car buying experience ever at Kingstowne Motorcars! I definitely recommed calling them first before any Virginia Dealer to find your next luxury car! Thank you everyone for making my experience one to remember. I love my truck!
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November 2023 by Yahia Dayekh
I recently had the pleasure of dealing with Kingstowne Motorcars, and I can confidently say that distance was no obstacle when it came to receiving top-notch service and finding the perfect vehicle. As someone who lives out of state, I was initially hesitant about purchasing a car from a dealership is not located in my state, but my experience with Kingstowne Motorcars has completely dispelled those concerns.From the moment I first reached out to them through their website, I was greeted with prompt and courteous communication. The sales manager Ali was extremely responsive and eager to assist me with all of my inquiries. They made the long-distance buying process incredibly easy and efficient, and they were more than willing to go the extra mile to ensure that I had all the information I needed to make an informed decision.One of the standout aspects of my experience with Kingstowne Motorcars was their transparency.In summary, Kingstowne Motorcars exceeded my expectations in every way, proving that exceptional service knows no geographical boundaries. If you're considering purchasing a vehicle from out of state, Their commitment to customer satisfaction, transparency, and professionalism sets a standard that others in the industry should aspire to.I am now the proud owner of a fantastic car, and I owe it all to Kingstowne Motorcars for making this long-distance purchase a breeze. Thank you for a wonderful buying experience!
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October 2023 by William Christiansen
I bought a 2016 3LT Stingray Corvette from them a month ago. The experience was absolutely perfect. The dealership is friendly, responsive, and ultimately professional. They have a wonderful selection of excellent condition exotic and luxury vehicles. They really take care of you and make sure you're happy. I will continue to go here for all of my car purchases.
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October 2023 by Dana V.
I couldn’t be happier with the service provided at Kingstowne Motocars. Very friendly, knowledgeable and professional stuff. Very fast yet quality process of car buying . All my questioned answered, highly recommend!
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September 2023 by James G
First time buying a car out of state, but everything went well. I got a 2022 Nissan Leaf SL+ with every option in our desired red color. It had 41 miles on it like brand new, arrived perfect. An unused 2022 had just been sitting for a year and I got it for ~$27k but if I wanted a new 2023 from a Nissan dealer it would be $38k. And for 2023 they discontinued the SL trim so leather interior is no longer available. So happy to have found a 2022 SL+ exactly as we wanted as we step into the EV world. Great experience and car is perfect! Thanks!
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September 2023 by Parvin Singh
The best, stress free car buying experience ever!!!! Being from Texas, falling in love with pictures of a car in Virginia was crazy. I got super lucky that Billy answered the phone when I called to inquire about cost and financing. Every single question, no matter how annoying I was, he answered promptly or gave me a timeframe for an answer. He did a video call walk through of the car and went over every inch, not hiding anything from us. Such integrity is rare! Financing was all done over email with Patrick. He called when all the paperwork was done to make sure we understood the whole process. When the car was loaded on the transport truck, Billy sent several pictures to confirm my car was on the way.I waited a couple of weeks before doing this review to make sure all went well. Yall! Do not have any doubts or concerns! Everyone is amazing and super helpful and super excited for you and your purchase! I love my car!
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September 2023 by Robert Santos
This was the first time I had a automobile shipped from out of state. My salesperson Ali took a lot of time sending me photos from all angles and even a few videos of the vehicle. Though I only purchased a Nissan from these folks they treated me as if I was purchasing a BMW. The vehicle was delivered on time and the person who made the delivery was polite and arrived promptly at the appointed time. After the purchase Patrick helped with the all of the paperwork and also sent some items that needed to be exchanged. These folks stand behind their vehicles and I could not be more pleased. If you are in need of a vehicle I would highly recommend the folks at Kingstowne Motorcars you will not be disappointed.
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September 2023 by Semih Kutlay
I bought a Porsche from Kingstown Motorcars. bill was very helpful. We did the FaceTime walk around the car. He sent it to Porsche dealer to have it checked and we agreed the price and the car was sent from Virginia to Arizona.The experience was awesome. I recommend these guys. They are honest, friendly and very professional
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August 2023 by Michael Kasun
Kingstowne Motors had many fine vehicles and I very much appreciated the prompt service and the lack of pressure to buy something. I did buy something and the paperwork was super fast. I also liked the lack of additional fees other places ask you to pay. The prices were fair. Not a lot of negotiating room. It’s a “we want all the money but you get all the car” arrangement. Those are my words, not theirs. I’m fine with this approach but it’s a good thing to understand. I’d buy from here again.
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August 2023 by Fitaw
Came in for a car repair and had a great experience at Kingstowne Motors. They not only changed my brake pads and fluids for a total of $235 less than the Va Tire & Auto but also provided me with honest advice. They took me under the car showed me what they fixed and the non-immediate issues my car had. They also didn’t try sky rocketing my bill fixing things that didn’t need fixing like those people at Va Tire & Auto.The customer service was great, Juan was transparent and seemed like a trust worthy guy, and I'll definitely be returning for any future car needs.
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July 2023 by Teneatha Turner
What a great place to go. The customer service was outstanding. Mr.Juan Martinez and JR, what a dynamic duo ?. So kind and very friendly personalities. Juan explained what was going on with my car, kept me updated. JR what a sweetheart ?, I can see both of them moving up in the business. Thank you Kingstowne for hiring outstanding people.
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June 2023 by Scott Nolan
I could not be any happier with my purchase from Kingstowne Motorcars. From start to finish the process was a breeze and pressure free. One thing I really appreciated was from the second I walked in, I was given respect and treated as a serious buyer despite being a younger clientele. I’d like to personally thank Patrick, Ali, and Aj who made it all happen. I’m now a proud owner of a 2021 BMW M440i. They have earned a customer for life. Kingstowne Motorcars made my dream car a reality and I know they can do the same for you. So if you’re looking for a trustworthy and professional dealership with the best prices, look no more because Kingstowne Motorcars is all of the above and more.
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June 2023 by Lisa Hill
This dealership was very professional, helpful and a joy to work with. They made the process easy and I appreciate my Salesman A.J.The entire staff was fantastic.This was my 1st experience purchasing a car online.There were some hiccups. They were quickly handled and I love my car.
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June 2023 by Angie Grant
This is a great service and car dealership and I have been taking my car here for over 5 years now. I have a BMW X5 and have referred friends who have all makes and model cars for their car services. The mechanics are friendly and work quickly. I trust everyone in this office. I have never had to worry about the job not being done correctly or the cost being way more than expected. Excellent, friendly, honest and efficient, when it is time I will absolutely be buying my next vehicle here as well.
