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July 2022 by Co No
They never open on time over an hour and a half late clueless they have a time on there website when they open might have to sue for the waste of time and false advertisement .
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January 2022 by Evelyndo’s Hair
This was the best Lids store I have ever went to. The great energy is addicting I want to come back already. Adrian and Jeremy are so welcoming and just make you want to stop in anytime your at the mall. Keep up the great work you guys !!!!!!!
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December 2021 by Marco Acosta
The manager was very helpful and informative with any questions we had. His embroider skills are top notch, and we had a great overall experience. We will definitely go back again.
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November 2021 by J Stew
Had a bad experience. Manager was great as resolving it. As long as I am dealing with him I will continue to shop here.
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November 2021 by Juan Cisneros
Adrian gave us the most personalized service we’ve ever received at any LIDS store, safe to say I shop at different LIDS stores many times per month. I’ll be working in the DMV area for 6 months, will definitely be back many times while here. Very professional.
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November 2021 by Van O'Neal
I bought my teen his first throwback cap with a Wizards logo. We were greeted by the manager Adrian and he was probably the nicest manager I've met in a long time. Just helpful, not pushy, but let us know options to really make my son love his new hat. Didn't know all the nice options available. Ended up with a Wizards stitched autograph and number to make it a great experience. Thank you Adrian!
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November 2021 by Maria Perez
Victor did a great job. He was very nice and patient when showing me the different styles he could do on my hat. He recommended this font and i couldn’t be happier. GREAT SERVICE I WILL BE COMING BACK SOON !!!!
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November 2021 by Tina Richardson
Adrian has the best personality and knows what he is doing! He worked with my daughter helping her figure out what type of hat she wanted. We definitely left happy customers. If you want a nice hat go see Adrian at Lids in the Manassas Mall
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November 2021 by hans alvarez
I was at lids today (10/22/21) and the atmosphere and customer service was great. Adrian was very helpful and went above and beyond to help us with what we wanted, definitely grade A service. I'll definitely be back.
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November 2021 by Mica Mika
Just awesome very work ethnic and very good at his job if you want hat go to Lids it’s a great deal and you’ll get what you want and better ask for Adrian
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November 2021 by Valonda Rush
Excellent Service! Adrian hooked my son up for his birthday!
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November 2021 by Eric Foulks
It’s a 11:00am the store says it opens at 10:00am I mean.. are you still in business or nah? Terrible
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October 2021 by Adrian Montgomery
So my name is Adrian Montgomery I am the new store manager. I know over the years some of u guys have had a bad experience from the bottom of my heart I would like to say sorry . The staff we have now are ready to help and ever way we can . Come on by and give us another chance .
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September 2021 by Dorian
Mr. Arron refused to put Five letters on hat and showed me the door. I have never had worst service. The associate in store told me they had huge orders. One hat was almost complete and he would not allow me, the only customer to put five letters on hat. I have done this before and I know it does not take alot of time. I was shocked that I was shown the door and argued with! I do not recommend this store. Associate does not know how to multi task!I wanted to add had to drive to fairfax store. Owner of both stores called me an let me know he was sorry. The guys at fairfax store where awesome. Just the associate had been bad. I loved fairfax store I will give Manassas store another go.
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December 2019 by Dorian Frost
Mr. Arron refused to put Five letters on hat and showed me the door. I have never had worst service. The associate in store told me they had huge orders. One hat was almost complete and he would not allow me, the only customer to put five letters on hat. I have done this before and I know it does not take alot of time. I was shocked that I was shown the door and argued with! I do not recommend this store. Associate does not know how to multi task!
