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February 2024 by Debbie Kuhn
Not what it used be.
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February 2024 by R “Lady” G
Macy's is still a good name for shopping, but location and the neighborhood have taken a toll on this one. Manassas Mall isn't exactly thriving, and I think it shows here. Good for clothes and some household goods. I don't see this location as a big draw.
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February 2024 by da11king
I did some shopping for my 2 year old daughter at Macy's. I was satisfied with the price. Some stores should not go out of business ever.
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February 2024 by Desh Bangla
very good customer service ?
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February 2024 by RHINA Sscencio
It's sad ?? I arrived on Sunday and today, Monday, I arrived before 1 in the afternoon. As I agreed to meet with the saleswoman, I arrived 30 minutes before they sold me the product. I give it 3 stars because I can't take away 5, they deserve only 3 stars
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February 2024 by Maria Cruzado
Macy’s great store , with good service
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January 2024 by Braulio Martinez
I passed through macys didn’t purchase anything but very nice calm ambience
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January 2024 by John Smith
Aweful,dirty
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January 2024 by Donna Kaplan
Mich of the inventory was depleted (Christmas time, so not surprising). We couldn't locate any employees, so we did not make any purchases
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December 2023 by Donna Ham
I was in on Saturday (12/16) and experienced a negative situation at the checkout counter (Godiva section). Coach Galloway was exceptional in handling the matter. I walked away thoroughly impressed by her calmness, professionalism, attentiveness and understanding! Macy’s needs more employees who fully get “CUSTOMER SERVICE & PROFESSIONALISM!”
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December 2023 by Abdallah Saad
It’s wonderful discounts on almost everything
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November 2023 by bj carter
My most recent visit to Macy's in Manassas, Virginia, was actually pleasant. It appears that corporate is taking the time and care to upgrade the appearance of the store, in addition to the beautiful holiday decorations. I was especially awed by the huge flat screen high definition monitor in the "At Your Service - desk." Nice touch - while waiting to be served.? Thank you!
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November 2023 by Mike Via
I like Macy's. They have a good selection at a reasonable price. I enjoy the store for the wide selection that they offer.
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October 2023 by Jacqueline Rodríguez
Highly disappointed with this location especially when coming from Puerto Rico, where we know how to shop and have number one stores for every chain store that establishes themselves there. Didn’t find what I was looking for, hardly any staff, store was disorganized and felt like a warehouse. Staff never offered help even after asking for it. Prices overall that I looked at, of merchandise from different departments, was also high and discouraging. Hardly any sales racks too.
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October 2023 by Whitney Bolton
Terrible experience. I was patiently waiting to buy a pair of earrings. 5:30. Store basically empty. Clerk is putting up a piece of jewelry with a customer. Customer is walking around the counter just talking. Clerk leans on counter onto her elbows and is just chit chatting. No jewelry out. No requests for a piece. Just generally talking about jewelry. I asked if she could please ring me up. She responded that she was “with a customer.” She wasn’t. She was just chatting and leaning on the counter. Disgraceful. This is why brick and mortar stores are dying.
