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July 2024 by Ernesto Ordonez
Honestly 10/10 stars. Greg was incredibly thorough and his attention to detail was unparalleled. Very happy with the service he provided today when looking at my AC units
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June 2024 by Melissa Golden
Noah and his service associate did an awesome job trouble shooting my plumbing issues and were speedy yet thorough at ensuring everything was done right.
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June 2024 by Josh
Got us back to good. Even took extra time to check dampers while adding coolant
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May 2024 by Gabriela Tercero
Very responsive and professional.
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May 2024 by Mike Slack
Omar was our plumber (from MEP) and his work was impeccable. I highly recommend MEP and will use them again in the future!
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April 2024 by Nicole Benyo
About a week ago, a company van from this business started parking in front of my house for no reason. I called this company and asked them to please request the driver move the van to an open parking lot, and nothing has changed. The van is back and out front of my house yet again. Very unprofessional and annoying.
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April 2024 by Deborah Reed-Astle
I have an annual maintenance contract with MEP. It is the best money I have spent on our home! Today, Wayne came to flush out the hot water heater. I was so pleased to see he uses vinegar as his cleaning agent (a good cleaner and environmentally safe)! And Wayne is the nicest guy! Very thorough in his work and takes pride in what he does. After Wayne, Greg arrived to do the Spring HVAC tune up. Another really nice guy who takes pride in his work! It is wonderful to work with professionals who are courteous (they both called before they arrived) and care about their work. I've had a maintenance contract with MEP for 2 years now and glad to have made the decision to go with MEP!
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April 2024 by Derek Wimes
Made quick work of the issue. Provided knowledge as to what caused the issue.
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February 2024 by Mariah Ramirez
Brad replaced a crucial part of our air conditioning unit and was a great technician overall. He kept us informed of what he was doing and ensured the areas in which he was working were clean afterwards. Before leaving he ensured our doors were even locked. Very impressed with his professionalism and customer service.
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February 2024 by Daniel Taber
Had a water pipe leak involving a water softener and called MEP for assistance. Even though it was after hours on a Saturday, they had an on-call technician at my door in less than an hour. Tommy was very polite, knowledgeable, and professional as we had expected due to our previous experiences with MEP. He took the time to explain everything he needed to do and why, and left us feeling very satisfied and comfortable with the work he did. Thanks go out to Tommy and the office staff that we initially spoke to for a job well done. We learned of other services that MEP offers and will be setting up an appointment very soon for maintenance and service on the water conditioner.
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February 2024 by Katina Oates
The technician was very polite and professional. He was very knowledgeable and resolved our issue super fast.
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January 2024 by Tracy Patterson
Brad was great! He inspected our system and found the trouble. Luckily it was a quick and easy fix!
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January 2024 by Peter Koranteng
The tech showed up late but he did communicate with us to let us know he was stuck on another job. He did a thorough troubleshooting to identify the issue with our Carrier system and fixed it.
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January 2024 by Donna
Greg did an excellent job. Very professional, courteous, and knowledgeable. He was on time and finished the work in the time he estimated. We are very pleasedBrad did an excellent job! Trouble shooted and fixed the problem. Would highly recommend this company and the employees!
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January 2024 by Cynt 2u
We had electrical issues, where the lights were flickering, going out, and sizzling in the panel box. We've only been here a year and Orville came out and found the issue quickly. Wires had not been screwed down as they should've been and some wires were burned!! Thank God for His protection because a fire could've started. Orville finished someone else's job!! and he was professional and knowledgeable. I was greatly satisfied with the service.
