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November 2023 by Abduwahap Ablahat
NTB is a scam! Their alignment job is not done well, I got new tires last year and did alignment here, in just a year my tire was worn out and I needed to get completely new tires again today. I took it to NTB to get it aligned again. Before getting it aligned and paying, they told me that there was 2 years warranty. After alignment was completed and time to pay, they switched on me and said the warranty is 3 months..!! And their customer service afterwards was very rude and unprofessional. Do not waste your money and time here.
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November 2023 by Raymond Nii Amo Aryee
NTB is exceptionally Amazing. They are very friendly and Professionals. Was moving from 15 to 16 wheels with New 16 tires. They gave me an A+ service and will go back anyday anytime. I rate them 10 stars. Keep up the good work.
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October 2023 by Tim Walsh
Dylan and Latee were great helping my wife with her slow tire leak. Knowledgeable and were able to figure out corrosion on the rim was the cause
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October 2023 by A Young
Fast and efficient. Amazing work! Also a sincere thank you to Lynda for making things so easy !
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October 2023 by Melinda P.
I have been taking my SUV here for the last year or so getting oil changes. I usually had a good experience until the last time I scheduled an oil change at the beginning of this month. My appointment was at 9 am on Sunday which is when they are scheduled to open. The door was locked and I had to wait outside until the opened. They performed my oil change or so I thought. Just yesterday I had my brother check something on my car and he told me my oil was black. He drained the oil and he said there was no way it was changed less than 30'days ago. NTB put in a new oil filter but didn't change my oil. I will not be back. This could have really messed up my engine.
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September 2023 by Wil M
They stole a set of used tires when I purchased a new set: I clearly told the front desk guy I was keeping my older tires while installing a new set and they kept them, the front guy did not offer care and gave me a free oil change pass for the future. This is dishonest and unprofessional
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September 2023 by karina celesky
These guys are awesome!!! I was able to get an appointment for an emergency 1 hour before they closed ON A SATURDAY!!They fixed up my vehicle super fast, and everyone was very nice and friendly. Definitely recommend this place
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August 2023 by Kay B.
Terrible. Every single time I visit this place I'm rejected of services... could definitely have better staff.
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August 2023 by Joanna Muraira
Been here a few times for new tire installation, alignment, and a tire repair. They've been great everytime. The guys working on the cars do a great job and everyone in the lobby is kind and helpful. Will continue to come here!8/16/23 Another great experience here today! Ran over something in the road and needed to have a new tire mounted. They got in done quickly and with a great attitude. And again, a great experience with the guys in the lobby. It's rare to encounter such kind people nowadays!
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June 2023 by DARK 4LPHA
Guys really know how to take care of business. Always willing to help, always willing to suggest the right solution to a problem. 1 suggestion, just a little more caution when changing tires as they lost my wheel lock and just forgot they left it on the tire. Normally someone would give 1 star for this but people make .intakes no one's perfect. Keep up the good work guys!
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June 2023 by Kristina W.
When I had an oil change in December 2022 they didn’t put a sticker in my windshield and didn’t reset my oil gauge… when my change oil light came on a couple of days ago I took my car back up there … I had not driven my car from 12/27-2/27 due to an injury. I was puzzled as to why I needed an oil change … the tech told me the dipstick was at half and I needed an oil change because my motor was burning dirty?? When I questioned the synthetic blend being $90 that included a $20 coupon, I asked them why it was so high since I paid $80 in December 2022 for a full synthetic oil change … I was told the prices had increased. A man next to me referenced a $60 synthetic oil change and I told the clerk I wanted that deal and was told I couldn’t get it unless I specified the type of oil when I scheduled my appointment … the manager basically threw me out and told the clerk to give me back my keys … worst service EVER!
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June 2023 by Mina Mehany
These people are the biggest liars. I came here to get my alignments done and they said that they did it. I went to one of my friends shop and told me that they didn’t do anything to it and that I needed alignment. Be careful or else they will scam you.
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May 2023 by Jessica Z.
I called one day, later in the day, hoping to get in that day but they were extremely busy but they said if I could come in first thing the following morning, they'd be able to take care of my car. I noticed a fairly large nail in one tire. I showed up the following morning and my car was in and out in about 45 minutes. They showed me the nail itself and explained the process of patching it. It's been several months since, and has been completely fine. I would absolutely recommend this place. They're very personable and extremely accommodating.
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May 2023 by Heather Chapman
Great customer service! General Manager & staff are Honest & Reliable - walked in with a flat was able to get an oil change and 4 new tires same day.
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April 2023 by Nayanjyoti Sonowal
Very honest staff..I went to check my brakes yesterday as it was making some sounds.I thought brake pads might need to change. I checked with other auto services 3 months back they told brake pads need to be changed on all the tires.I went to this NTB yesterday.The staff evaluated the brakes and they walk me though and advised that it can run another 10000 miles.Amazing and honest.
