-
February 2024 by Amar Acevedo-Roper
I work at one of their competitors, and I must say, I needed a part for my personal car that my company would've needed to order and would've taken a week to get to me. Napa had the part on hand and for that, I'm grateful
-
February 2024 by SAC Mom
The worst. Slow and no sense of urgency. 15 minute wait to tell me they do not have a $3 pack of universal clamps when online and in-store system says they have it. They also couldn’t locate another customer’s order. Terrible.
-
September 2023 by Rbr Brb
Poor customer service. Seven customers waiting for one counter person to help them, and no sense of urgency. Is there stock or manager trained to help customers?
-
August 2023 by meve arzus
The service is great,I always looking for ^_^REGGIE^_^ ,he always has a correct answer for my questions nice and friendly guy 10 stars,NAPA always good price and quality for long term love it
-
July 2023 by Will Garcia
The worst costumer services branch , the 2 associates were spending time just by talking, I was waiting for a good 5 minutes and none of them could take care of my order. I’m end up leaving the store…I will never return.
-
May 2023 by ZERO Σ
5/22/23 whoever is the manager should be let go. Not even 7pm and the doors are locked and left on hold for more than 20 minutes before closing (6:40).
-
May 2023 by Nervis Cook
Reggie Coats is the best he took his time found my part. Great personality is an asset to this company.
-
April 2023 by Barry
It was an absolute waste of time .. Extremely dirty, and the parts guy was completely rude and just didn't care about me or my car part that I needed.. Don't waste your time!
-
February 2023 by jason osborne
Best place to buy auto parts hands down !!!!
-
November 2022 by Jason Chavez
Marin and Jorge are the best! Customer service is excellent. Every time I visit they make sure I am fully satisfied and get exactly what I need for my car. Love it when folks go above and beyond for you, quite a drive from my area but only coming to them for my vehicle needs.
-
November 2022 by Mario Portales
People there just look at you they pretend they busy not to help you.Don't waste your time going there or just be prepare to wait an hour just to be told they don't have what you are looking for
-
September 2022 by Jon Park
Had me on hold for almost an hour before I hung up. Absolutely ridiculous, if your employees can't multi-task get rid of them. I work at a dealership and we never have customers holding for that long. Our catalogs are way more complex then aftermarket catalogs. So don't tell me its cause of your system. I know exactly how part catalogs work in aftermarket because thats where I started
-
April 2022 by Ann Carolla
Love getting my car parts from here. The guys can be gruff sometimes but honestly are so friendly, and they know their stuff. Do recommend
-
February 2022 by Jose Rivas Alcantara
They're helpful service also they can get good deals or price
-
February 2022 by Wilmer Hernandez
Walter was able to order the parts needed for my vehicle very quickly, and they were all the right parts.
