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July 2023 by Randy Pinol
Worst place to visit or do business with. Their car are either crash or with mechanical issues they just "fix them " their mechanic in that shop is rude and thinks his better than you even tho he is not. Don't do business with them you wasting your money.
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June 2023 by Crystalis Rosario Ramirez
Went to look for a car for my brother and the man said he refused us because we weren’t “local” keep mind I told him I live in Prince William County. We had money in hand and he refused us. However not to pull this card but a older white gentleman came up said he was moving from NC and didn’t have a VA license which is required apparently and the seller said he’ll work with him. However when we asked he said he wouldn’t be able to help is out! We’re Puerto Rican. Tell me your racist without telling me! Sad sad sad DO NOT RECOMMEND!
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May 2023 by David Rhyne
Beware. They sell lemons. Most of the 5 star reviews here are fake.Update: Contrary to Northside's response, I *do* have the right Northside Auto Sales. The fake reviews still remain.
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April 2023 by Carla C
Worst experience ever, I had bought 3 cars out the lot before and due to the pandemic I fell behind by less the 500 each car. I had asked for a few days as I was going to get paid on a friday. They repo my cars with all my belongings in them. Came Friday I wanted my cars back to pay what I owed and the towing and they said no. That the wanted 3000 each - half of what I owed on each car. I had 2000 in my hand and they rejected to work things out. I cant believe they screwed me over and after being a customer for years I felt cheated and taken advantage of. I do not recommend. Very cold hearted and unprofessional. Carla C*******
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January 2023 by Danielle Lyles
Where do I start ,I have purchased more than 6 cars from Northside an I absolutely love this place,Everyone is so nice .Mr Tom an Ms Jerri I absolutely ???I’m going bk in a few weeks with my son an three month for myself AGAIN??
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October 2022 by christian nalerio
DO NOT buy your car from here. I was desperate for a car since I crashed my old one during a storm. They sold me a 2006 Ford Focus with 150k miles for 10k. When I asked if he could bring the price down he said he doesn’t negotiate. He made me fill out all the paper work before he even showed me the car, and only let me test drive down the street and back, which I should’ve drove it longer to see the issues it had. The car has no aux, manual windows, paint missing, the charging port didn’t work, windshield wipers were broken, steering wheel is so stiff I literally get sore from driving it, it drifts to the right and over time started wobbling the whole car and shake the steering wheel crazy. Not even 2 months after getting the car I took it to a shop for an alignment but turns out my tires were in terrible condition and not save to drive. Had to get all 4 of them changed for over $450. Paying this much for 16 year old car I thought it would be in perfect condition but had to do so much work to it just to make it safe to drive. I got completely robbed from this place and now I’m stuck paying this car off, worst purchase decision I’ve ever made.
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September 2022 by Renee Pendleton
James was very very nice and got us in a vehicle that we liked! The owner even told us welcome to the family! Jeri is so nice and well mannered and understands anything that is needed and more! Tom and the rest of the crew was so nice and handled my car needs very well! My husband and I are so happy to have got a car from here! We love our Traverese!! ? I would definitely get another car from here!
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June 2022 by Ronald Jordan
The team at Northside Auto are a family friendly establishment, with years of experience. From the moment I walked in the staff made me feel welcome with no pressure to buy. Tom sat down with me and explained, that they were the seller as well as the lender, a one stop car buying experience. Needless to say I bought a great one owner car that I'm excited about. I totally recommend Northside Auto for your next pre-owned vehicle.
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June 2022 by Lalani Johnson
I had a great experience from the moment that I met a sales representative. I paid this car off and received my title in no time. Everyone is friendly and down-to-earth. I recommend them all of the time.
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May 2022 by Loly Martinez
I want to share my experience with Northside Auto, this is the 2nd time I bought a car with them and I absolutely loved them! I highly recommend them to anybody that is interested in getting a good car!Dolores Martinez
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March 2022 by Kim A
My daughter just purchased a 2010 Ford Focus with 85,000 miles, one owner with a clean Carfax report from Northside. Nice car and friendly staff willing to work with you and help you build credit.
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December 2021 by Cathy Smith
Only place I will go to for cars. bought an 07 Mercury Grand Marquis from them almost 3 years ago & LOVED it. hassle free financing, very understanding & caring employees, and so much more. they even stayed late after close to make sure I was able to drive off the lot in my burgundy beauty.fast forward to about 3 weeks ago & my transmission went out in the Grand Marquis (over 190k miles & several road trips later). I immediately knew where to go. I came right back here to Northside & test drove an 03 Ford Taurus. fell in love with it immediately, filled out all the paperwork, then came back on my pay day to put the down payment down & drive it off the lot. entire time spent at Northside between the 2 days: 1 hr 30 min.came back today to get my plates & mentioned that my heat had gone out. didn't have an appointment or anything, but they're currently working on fixing my heat!
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November 2021 by Ruth Davey
I needed a car after the transmission went out on my Camry. Northside Auto had a terrific selection of used cars and financing/bi-weekly payments that fit my budget and needs! The salesman was very helpful and friendly and the transaction was hassle free and haggle free. Price quoted was price paid and the vehicle was immaculately cleaned and in great condition.
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November 2021 by Renee Tapscott
James was very very nice and got us in a vehicle that we liked! The owner even told us welcome to the family! Jeri is so nice and well mannered and understands anything that is needed and more! Tom and the rest of the crew was so nice and handled my car needs very well! My husband and I are so happy to have got a car from here! We love our Traverese!! ? I would definitely get another car from here!
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October 2021 by Sidney Brooks
Tom is rude and dehumanizing. Told me I was a liar after they overdraft my account by $2000 which was an accident and I brought it back to them. Jeri is extremely nice and I wish I only had to deal with her. He insinuated I was a liar and then screamed at me I was a child because I did not want to speak to him he even told me to stop taking like I was his kid or not a human and I told him I can absolutely speak because I am a human something he may not know. This is the type of man that doesn’t like others. If you know what I mean and clearly hates women. The fact that he wanted me to listen to him after talking over me is crazy and In the first 1-5 payments I had to fix a radiator, which lets me know everything I need to know that they are selling buckets. If you buy your car from here bypass rude man Tom.
