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March 2024 by Wai Phung
The fellow that checked us out for the rental was super nice. It's a rental truck, so it's typical 16' truck. They added an appliance hand truck to the back, so it was nice to be able to move some large furniture
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March 2024 by Justin Buchanan
Jeremy is the most awesome guy ever. Totally made my experience one that I will always recommend the Penske on Wellingford Road in Manassas to everyone. He stayed late for me so that I was able to finish my move even though he had plans. Jeremy I'm really sry I made you look late but you saved me so much by letting me pick up when I did. Thank you again so much. Real stand up guy who obviously cares about what he does. He alone well bring in my business and my recommendations. Thanks again. It really meant a lot
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February 2024 by Doug Mannarino
Carlos the mechanic was very good I couldn't believe how fast and well he fixed the trailer door and nice and professional.
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January 2024 by Fred Faizi
I had good experience with the agent Saad. Penske has almost new trucks with hybrid feature to save on gas. This trucks are pretty advanced with technology. I appreciated the easy booking and pick up including drop off. This is now my favorite location for truck reservation.
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June 2023 by Sarah L.
Highly recommend! We had a reservation with Uhaul for our move that ended up being a complete nightmare. We canceled our reservation with Uhaul and went with Penske and we are so glad we did. They had the size truck we needed for the date & time we needed it. And they have great customer service!!
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April 2023 by great offers
I drop trucks off for Penske that are new lease units. Assisted me promptly
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August 2022 by Vanessa B
I recently rented a truck from Penske on July 1, 2022. When I was checking out I spoke with the representative about a security deposit needing to be placed. They asked me for a $1,000 to hold for damages. Not everyone has to give that, but in my case for some reason they asked me for it. I promptly gave them the money. Since it was a cashier’s check, I was told by the representative at the counter that it would NOT be deposited, but just held until the truck was returned. My father was also there and heard him say the exact same thing.I rented from them for 3 weeks. I returned the truck in the same condition it was given to me. No damages. I went to return the truck on July 22, 2022, and the same representative told me that my check was deposited and it would take 12-15 business days to get it back.I called again on August 1, 2022, and now the status has changed and they are now saying it takes 25 - 30 business days to get my security deposit back. I think this company is a complete scam, and they hold customer’s money to gain interest before returning and sometimes don’t return the security deposit at all. I advise you DO NOT rent from them.However, I won’t allow them to continue to do this to innocent customers as I see others have not received their security deposit. I have a few agencies I have reported this to. I urge if this is happening to anyone, that there are agencies that will launch an investigation for suspected fraudulent activity.
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October 2021 by Kikko Mon
They have trucks. Lots of them. Jeremy has been the go to guy here for years. He'll take good care of you.10-14-21 - Our company's trucks have been in the shop for a while now. I've had to rent from Penske for our business. After receiving the receipts my jaw dropped to the floor. For example today I rented a small cargo van. It was a transit 250. I had it for just over 3 hours and put 53 miles on it. They wanted to charge me a full day which the total came out to $298.00. I said something about the insane charge so they pulled it down to 3 hours even and the total came out to $249.99.This is a receipt for a 26' box truck.1 Week $2,000.00 $2,000.00Mileage Out: 10,743 In: 11,589 846 Miles $0.3990 $337.55Ldw $2,000 Responsibility 1 Week $350.00 $350.00Liability Accident Insurance 1 Week $280.00 $280.00environmental fee 1 Week @ $21.00 $21.00Vehicle Licensing Recovery Fee 1 Week @ $24.50 $24.50SUBTOTAL: $3,013.05.Ryder right up the street charges $109.00 per day and $.19 per mile for an Izuzu with a lift gate.. The insurance at Ryder is 30% cheaper as well. Only downside to Ryder is that their trucks only do 65 MPH and we're on the highway a lot as opposed to Penske 70 MPH governor. By switching to Ryder we are saving an insane amount. I asked the rental attendant about the charges and she said that's what it is. I asked Jeremy if we could have some sort of business rate but it is what it is. Ryder is the only option at this point moving forward.
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July 2021 by REA C.
I was in the process of decluttering my house in preparation to sale and rented a truck from the Wellingford location multiple times. Their prices are competitive with other rental trucking company.
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April 2021 by Bonotchee Barazali
Very slow customer service.
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February 2021 by Poppa November
Jeremy the Asst. Rental Manager there was very helpful with my flatbed replacement needs. Carlos the customer service rep is very customer-centric. I appreciate them both for their concern and support.
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February 2021 by KO Howard
They rent trucks for your house hold moving and repair trucks.
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November 2020 by Harjot Singh
Jeremy and the entire front office team is the absolute best. Thank you for always providing quick and easy service.
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October 2020 by J Man
3rd Shift was very kind, and was able to give me in-and-out pretty quickly.
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August 2020 by Henry Alexander Herrera
I went there to fuel and I didn't have any problems at all
