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November 2023 by Stephen Atkins
They took care of my insurance company and did a great job on repairing my car. They kept me informed about what was going on with the details of my car and telling me when it would be ready. I will definitely tell friends and family about them, and if I ever need body work again, I will take it to them.
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October 2023 by Joni Jenkins
Had a fender bender and took to Platinum Auto body for repair. When I came to pickup my car I noticed a small scratch and dent on the passenger side wheel well near bumper. I had taken pictures to submit to my insurance company so I know it wasn't there prior. I spoke with the Manager Mike and he ended up replacing the passenger side fender at no additional cost. I cannot say enough about how wonderful they were to me. Would highly recommend for any repairs MAKE SURE YOU TAKE PICTURES OF THE VEHICLE BEFORE YOU TAKE IT TO HAVE WORK DONE.
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October 2023 by Abby Cheek
They were super fast to fix my car and communicated really well throughout the process! Thanks!
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April 2023 by J Randal Dowdy
They do a great job and are great people to deal with.
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April 2023 by Bryan D.
I wanted to leave a review as I have dealt with a few local auto body shops in the past and it has never been easy. Platinum was a pleasure to deal with. They kept me informed every step of the way, worked with my insurance company and it could not have been easier. They delivered on time and did a nice job. You always hope you never need their services, but if I ever do again, they will get the call. Ryan was terrific. Thanks to the whole team at Platinum Auto body.
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March 2023 by Andrew Choi
Very good customer service. Even they can't fix my car they patiently keep my car there until transper to our shop.
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February 2023 by Julia R.
Had previously used them for repair and was super happy this time it was like pulling teeth to get info from them. They even called to ask if I was still bringing my car in when it had been there for a week! They also said they were going to replace my rear light and they did not. I had to point it out and they had to order it. Said it would be a week. I gave it 3 then was just going to give up and I got a call to come in. All in all they did a good job on the repairs but I would have liked to be more informed along the way.
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February 2023 by SHARIF Ahmed
Good job. Quick!
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January 2023 by James Erice
Did a great job on my car. Just need to show patience and they'll get it done for you. they are can be at the mercy of part availability.
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December 2022 by Cigar Boss
They do a great job, but communication and customer service is needs lots of help. Vehicle was not ready by due date and when they did finally finish the job they call at 4pm and say they close at 5pm. There are other shops that would make you much happier. ?
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December 2022 by Zheng Zhang (Jane)
I’m so glad I found this place. Great experience ever had in body shops. Nice job with reasonable price. Staff members were very polite and helpful. Thanks to the nice lady who works there greeted and helped me in the parking. Outstanding customer service!Service: Body & Trim
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November 2022 by Daryl Hamilton
Great service. They quickly acknowledge you are there. Good customer service gets my attention everytime.
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November 2022 by Juan Pretalia
They lied about how many weeks they were going to take, kept pushing it backServices: Painting
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November 2022 by Tiffani Skinner
Platinum was an amazing experience, Mike was above and beyond expectations, communicated, answered any and all questions made sure when the insurance people sent over incorrect info that we got it lined out and quickly. Allen was also involved in our repairs and did amazing! Of course there was a couple hiccups but Mike was efficient and attentive with them.If we hadn’t already paid a place before meeting them we would have our first claim handled by Platinum as well and still might and if we can get a refund!We would recommend Platinum!Services: Steering & suspension repair
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November 2022 by Chris Sutton
I’ve been here a few times for body work and the staff is always great. The work has also been really good each time. It’s an excellent shop.Service: Body & Trim
