“i have used this u-haul so many times since just last year. i rented 2 vehicles and had a storage unit for 6 months. the facility is always spotless, especially the bathroom!! Gabriela (gm) & her team are experts in their field. they always answered all of my questions, and were very accommodating when it came to any needs. i am so appreciative of the consistently amazing and friendly service of all the staff. thank you so much for all that you do!!”
“No complaints with the actual company. I used the online app for everything and the only tweak I would like to see is the ability to pre register and have the references checked before arriving at the business. The longest part was checking in and being verified.”
“6/3/2025: Q from the Manassas District was EXCEPTIONAL in his work and customer service today. He inspected our propane tank, helped us with relighting our hot water heater, and educated us more with our gas lines. He also provided us Educational material related to propane. His customer service was so refreshing and so professional. What an exceptional employee. Do NOT let him get away please! W & C Baldwin”