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February 2024 by H.haruty 9
The Manager and couple workers are so rude and disrespectful,I have never seen or been treated that way and I won’t shop there anymore,they should treat the customers with respect, not the other way around.I’ve seen the manager when she yelled at the employees and the customers.
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February 2024 by Renee Boulware
I went in to pick up something very quickly. In that short time I managed to trip over a roll of carpet blocking the aisle, right by the registers, that two working staff members looked at, and SAW, but failed to remove themselves. Even after I tripped, no one displayed the least bit of concern. It was the same disinterest that I found displayed throughout the store. Items placed on the racks and a haphazard manner with a little order. Two stars only because there are some great buys to be had here, but you really have to want them to venture into the store.
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February 2024 by Tavita
Customer service is dead and terrible. People there are rude and the place is overpriced.
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February 2024 by Four_ You
Excellent store, excellent prices, and I find great discounts
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February 2024 by bacon bits
Went to Ross at 10 pm , was told they were closed ? Since when does Ross close so early ? The day before that was told we are closing in 5 mins , at 9:25 pm??? I don’t understand why they are always closing early ???
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January 2024 by MD MAHFUZUR RAHMAN
Long line
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December 2023 by Gina Rabena
Owner was running one of the checkout counters today. I usually love Ross and don’t mind the “organized chaos”. I find it part of the charm like finding something in piles of assorted stuff. Today he was so grumpy and rude, shouting out orders like a dictator to other cashiers. The employees all looked unhappy aside from the lady at the far end of the store in the fitting rooms, obviously due to the grumpy boss. Hey, smile Big Boss, it is the holiday season. Your store is full of shoppers. Be a good example to your employees and be their cheer leader instead of being the source of the absence of their smiles. Peace out! I shopped and got a lot of stuff today by the way.
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December 2023 by Fibhek Academy
You can always find #lovely #items #ross #dressforless .
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November 2023 by Kubra Demiroz
Worst place ever got yelled at twice. This is ridiculous every time coming here I get SHARY YELLING at us. She kicked us out saying “leave” for absolutely doing nothing! This place needs better management do not come here and deal with this. Plus dirty place with employees doing nothing but yelling at customers.
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November 2023 by Esra Demiroz
WORST CUSTOMER SERVICE EVER!! I was at the store tonight with my friends and i heard so called “ THE MANAGER “ SHERRI yelling at one of my friend. She was looking at a jacket and put away the pillow she was going to buy while trying the jacket and she screamed at her saying “ dont put that there “ and my friend let her know that she is going to buy the pillow she just put it there for a minute until she tried out the jacket. I heard SHERRI screaming all the way from back of the store. And we went to register and there was another employee short indian girl who was just there talking with SHERRI while we were waiting in the line and after 10 mins she called us to the register and the first thing she said was “ take off the hangers” i dont understand how can she order me to do her job if only she asked me as a favor i would have done it but she ordered me to take off the hanger and she started making faces and rude comments at us only because i didnt do what she is supposed to do and she and SHERRI started bullying us from then. We were trying to tell them thats not how the customer service should be and then they tried to kick us out from the store. We are the customer they do not have any right to kick me out from the store. You are representing ROSS and should have a good customer service so we are glad to come and shop there. And when i asked them for their names ( which they should have their name tags on them which they didnt ) they insisted not to tell their name and MS SHERRI gave us a wrong name and the other indian girl said that she doesnt have to give me her name so i tried asking another employee for her name and she ran and told the other employee “ oh dont talk to them dont give them my name “ if you didnt do anything wrong why are you afraid to give me your name be brave and stand up after what you did instead of hiding away. At the end when we were leaving she was screaming “ THEY ARE AFGHANS JUST FORGET ABOUT IT “ honey we are not afghans but even if i was afghan whats wrong with being afghan it does not matter where you from when you do not have any humanity its all trash.
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November 2023 by Sandy Ochoa
Online it says they close at 11pm but they started kicking me out at 9:50 saying they were closing at 10 pm. The managers and staff are so rude there. I love shopping there because i find what i need but they need to change their staff.
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October 2023 by Valeska Chavez
They close at 10pm on Sundays and the lady with glasses was kicking everyone out at 8:37pm! The fitting room was close early too! Unbelievable!!!
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October 2023 by Fernando Argueta
I was asked to leave at 10:30 p.m. One employee told me "the manager decided to close early today", on my out another person came in and was told by the front person "we are closing in 15 min". So, miscommunication or Unprofessionalism. I told the same person that the website said open until 11pm, she said that's gonna change. I just want to know if is true.
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September 2023 by Northern Virginia
Five stars for their prices. They really are discounted. I didn’t buy anything the day I stopped by recently, since I was short on time that day and had to be somewhere else. I arrived right after they opened and the store was neat and tidy. This store is a further from my house, I have a Ross closer. Same as others, if I see a Ross I try to stop in no matter what the location.This store has a lot of shoes, it seems more than at other Ross stores. If you like a good bargain, I recommend checking out Ross. They have name brands and low prices.
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September 2023 by N Virginia
Five stars for their prices. They really are discounted. I didn’t buy anything the day I stopped by recently, since I was short on time that day and had to be somewhere else. I arrived right after they opened and the store was neat and tidy. This store is a further from my house, I have a Ross closer. Same as others, if I see a Ross I try to stop in no matter what the location.This store has a lot of shoes, it seems more than at other Ross stores. If you like a good bargain, I recommend checking out Ross. They have name brands and low prices.
