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March 2024 by Sabrina Ramírez
I went in here to look and try on some Converse shoes. I asked to try on the left shoe and the manager asked me why I wanted to try on the left shoe. The sales associate was polite, but the manager is extremely rude. Please do better customer service with all customers
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December 2023 by Pamela Hale
I was able to find more selection of wide shoes than Fredericksburg store. I will come back.
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August 2023 by Jamie Marshall
They do not sell Nike shoes!!!
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December 2022 by Mario Lean
Been waiting here since 9:00am. As you can see in the pictures the store is still closed with half of the lights on. It's 9:19am and no one has showed up yet. Wasting time waiting, taking part of my morning instead of being at work. Their hours state open at 9:00am 12/19.
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October 2022 by Nepali Family In USA
Well just a few minutes ago we were their for shoes my boy need some shoes for our boys and also bc its was a lot of thing on sell i saw one showes thats was markdown on 29$ which at the cash counter the girl was super polite nice a nd helpful but the supervisor or the manager who supposed to do override was so mad that she went back to check up the shoes price mark down and came back saying give it to them its not the rel price but someone “they” put the wrong sticker “ and the way she throw the atuff from her in so aggressive manners i was shocked well we bought 3 pair and paied about 164 smthing $$ on shoes and she have an audacitie to behave like we put that sticker . No please check ur cameras please please please before you as a business person want to show such a behavior please check the cameras and then do whatever you need to do we were in the stor arround 7to checkout 7:30 please check the camera areount that time and please do a self talk like how to behave asa superviser or managers . You lady was so disrespectful and aggressive arrogant you really need to learn who to be kind in situations where you are blaming a customer.
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September 2022 by Sandy Flores
Great deals and good products.
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March 2022 by Juliet
I got some converses and I was so excited then this kid started saying “Ew you know those are fake shoes” and I was wondering what a fake converse was, and it was the exact same! No wonder why the material is so cheap.
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December 2021 by Keith Savage
Excellent customer service and great prices
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July 2021 by Donna Hobbs
Good tennishoe
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March 2021 by david hall
This is a pretty good store. It's definitely a cheaper alternative to the other stores in the mall that offer the same shoes for sometimes twice as much money.
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December 2020 by Lauren Smith
I was very excited to wear my new black converse. I went to this store in manassas mall in person. I brought these shoes and I didn’t notice until now the person who went in the back to get me the second pair...GOT ME THE WRONG SIZE SHOE! I mean it’s ok but like I’m a 8.5 not 10.5. I feel like an idiot and embarrassed because I wore these to school and literally everywhere. I will be going to the store again maybe later this week to get my right size pair. If I can tho.
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September 2020 by xoxoCarysa xoxo
The older lady who checked us out was very nice and overall amazing.
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March 2020 by Mike R.
The Shoe Department, has been at Manassas Mall for years. I first want to say thank you to their employees. They've always been super polite, helpful, and even helped me verify a shoe size. This store has nice folks, but in the digital age, it's a matter of when it's leaving the building in my opinion. With Amazon and shoe manufacturers offering free shipping/returning, plus extremely competitive cost savings, places like this have lost their luster. This could be a store more for women, as it appears to me they have a lot of choices. Yet for us guys, I wasn't thrilled with the athletic shoes. They have major brands. That alone is good for comparison shopping, but I didn't see anything that screamed "buy me." I was less than happy with the few that they had, although to their credit they had decent inventory, of the usually most popular 9 to 12 sizes. At least you won't deal with that frustration. The store is both clean and organized, but with all of the modern day conveniences, I can't recommend it as is.
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March 2020 by jon nasmith
Very poor service. The manager angie funk is extremely rude , her employees are lazy , I entered and they didnt greet me at all , i bought a shoe and realized they had the wrong label . DO NOT WASTE YOUR MONEY HERE !!!
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January 2020 by Christa Roan
I liked the new layout. The employees are very helpful. Camillo helped me this time. He was very professional. He really likes his job. It was a pleasant afternoon to stop in the store. Christa Roan ( customer)
