-
November 2023 by CRYSTAL
Top-notch customer service. Beverly helped me today. I had SO MANY QUESTIONS and she was super patient and polite. Beverly made me feel safe and confident that Storage Sense was the best choice for my needs. What a super friendly and knowledgeable lady. I am so appreciative of her kind and courteous demeanor. She is an asset to your company. I will be recommending this facility to everyone I know.
-
October 2023 by Victor Hernandez
I had a bit of trouble getting in, as the confirmation email which included my gate code did not tell me I need to push * at the end but I was able to get in eventually. The property was clean and quiet. I found my unit easily and everything went smoothly with my move in. I will recommend
-
October 2023 by R Smith
Friendly and considerate staff, and easy to work with. Areas were/are clean
-
September 2023 by Rick Smith
The manager and staff have always been great with handling my storage needs
-
June 2023 by Steven Morris
We had a great experience. Easy to access, sign up, and submit all the documents. Really affordable, perfect location and had a great promotion.
-
June 2023 by Consuelo ulloa godoy
Beverly it’s the best ! We was very happy with your attention!
-
June 2023 by Mauricio Mendoza
Convenient, safe location, the manager is very helpful!
-
June 2023 by Brenda Estrada
Great customer service from Beverly. She answered all my questions and she was so kind.
-
June 2023 by Lynda Kersey
Beverly is awesome...very friendly and super helpful.
-
March 2023 by Darien Harris
I highly recommend storage sense. Beverly assisted me during my move and made the entire process seamless. Her customer service was amazing and she provided me with peace during such a crazy time. Thanks again Storage Sense!
-
February 2023 by Kelly Escobar
Great prices! Great service! Beverly was super sweet and professional. I recommend coming here!!
-
December 2022 by Ivan Ramirez
Great place to have an storage, customer service is a plus
-
November 2022 by Kylee Vaughn
Uninformed staff very short and emotional leading to unprofessional interactions. Spoke multiple times to location and have voice-mail left just to arrive at property and told I came unprepared with documents. After mentioning the issue would been avoided if ever told there would be extra documents needed in order to rent a unit. Not a single other company big or small has these requirements and ridiculous that a "property manager" felt the need to get loud and tell me if I had picked up the phone "then I could have asked and found out there would be more needed" if I cannot trust a person to interact appropriately how could I entrust them with my belongings. I called the call center where I placed my reservation to follow up about needing my mail to show address and was informed that storage sense does not require nor do they ask their properties to require such extra information. Not sire where the problem starts but my interaction definitely shows how far the problem reaches and how it's been allowed to the extent someone who claims a title of superiority is allowed to continue such a problem. After leaving the property I received a voice mail of apologies and begging me to still rent with them. Once you scream at someone, who is not nasty with you please don't think they will be your customer. Mind you the property has no proper security the fence does not complete the property and there are people showing signs of living on the property. Not sure where the actual pride or ethic is for this business but it is not showing in any form. The call center on the other hand was full of well educated and helpful staff although their location made the decision I won't be doing business with them. Property manager name is Beverly and I recommend a full retraining or termination for such a poor respentation of your business.
-
November 2022 by Kylee Wilkinson -Vaughn
Uninformed staff very short and emotional leading to unprofessional interactions. Spoke multiple times to location and have voice-mail left just to arrive at property and told I came unprepared with documents. After mentioning the issue would been avoided if ever told there would be extra documents needed in order to rent a unit. Not a single other company big or small has these requirements and ridiculous that a "property manager" felt the need to get loud and tell me if I had picked up the phone "then I could have asked and found out there would be more needed" if I cannot trust a person to interact appropriately how could I entrust them with my belongings. I called the call center where I placed my reservation to follow up about needing my mail to show address and was informed that storage sense does not require nor do they ask their properties to require such extra information. Not sire where the problem starts but my interaction definitely shows how far the problem reaches and how it's been allowed to the extent someone who claims a title of superiority is allowed to continue such a problem. After leaving the property I received a voice mail of apologies and begging me to still rent with them. Once you scream at someone, who is not nasty with you please don't think they will be your customer. Mind you the property has no proper security the fence does not complete the property and there are people showing signs of living on the property. Not sure where the actual pride or ethic is for this business but it is not showing in any form. The call center on the other hand was full of well educated and helpful staff although their location made the decision I won't be doing business with them. Property manager name is Beverly and I recommend a full retraining or termination for such a poor respentation of your business.
-
September 2022 by Robert Chapman
The best part was the employee didn't wait to the last minute to let me know when fates would be lovking. Also pleasant personalty
