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September 2023 by joe mansueto
Company does work for many builders, their workmanship has a lot to be desired. They do not fallow guidelines provided by the tile manufacturers nor the Tile Council of America. Our house was about a year old and we had to redo the whole shower because the tile installation and the shower wall preparation. The corners of our shower walls were showing cracks, the floor tiles had cracked grout and were lifting up.They sent a technician, i use that word as a joke to reseal the walls, but he never removed the old silicone or grout, just added more stuff on top of the cracks We had to hire another tile company and do a complete tear down all the way down to the studs. Upon removal of the tiles we discovered that there was only about a ten to twenty percent adhesion of the tiles to the backer board. None of the wall seams and corners were taped and sealed. Contacted them via email and sent them pictures of the shower problems and no response. One star is too much to give this company. Wish i could give them a no star
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March 2023 by Shawn W
Had to come here to do our design choices for our house
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January 2023 by T
Great company for tile flooring shower bath and back splash
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December 2022 by Sean Michael
If you dream of getting in contact with them, don't waste your time - they never respond to the calls and never give a call back. Unfortunately, our community builder used this 'center' for interior supplies. During these 3 years, I called and left messages in regards to different appointments and matters many times and never was able to get through and no one returned my calls ever! Same with visiting in person- they simply do not have a receptionist! Wow! Then why do they list their business phone number??
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October 2022 by Avis Hawkins
It was hectic trying to park. The workers had absolutely no respect for the truck drivers tryo v to park with a whole lot of impediment. It was nothing nice
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April 2022 by Craig H.
This company is horrible. You have been warned. The driver of the work van intentionally delays traffic by driving to slowly in the left lane and not allowing people to pass. Anyone who behaves like this is not someone you want doing work for you.
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October 2021 by Joise Salgado
Great service! Very accommodating and willing to work with you! Highly recommended.
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October 2021 by Connie Wink
Jamie was the perfect designer for us. She gently guided us to pick out materials for our Del Webb home. Her ideas were so helpful... We came away from the appointment very pleased!
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October 2021 by Nhat Nguyen
We have called and called and called and called and called for months without speaking to anyone not a return call. We are trying to match the backsplash tile they installed in our home. Highly unresponsive and unprofessional as we see their trucks driving by the house on a weekly basis.Maybe negative press will get their attention.Service: Tile work installation
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October 2021 by Tina C.
We had the best experience this morning picking our colors, accessories, flooring, tiles and carpeting. What a fabulous company.Thank you Adrienne. Your consulting is top notch!
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October 2020 by Michael Holmes
Customer service rep seemed not to care about my issues at all. Management needs to step up and train there people, customer service 101. Service crew was in and out in 10 min and did not seem to want to stretch the carpet correctly.
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October 2020 by E Roberson
Very professional presentation that made decision process so much easier with all options understood up front.
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October 2020 by Sarah O'Brien
Friendly and very helpful staff ! Designed my whole house here !
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October 2020 by Linda McConnell
Had to use TAC for build of my Ryan Home house in 2018. They did the installation of all hardwood, tile and carpeting. Most of the main level of the home is Bruce hardwood 3” wide planks. When I went through the final home walk through before closing on the house purchase I found they had filled all of the nail holes using a color stick of a completely different color through out the house. TAC worker was too lazy to get the correct color. That was an indication of poor work and service to come.I moved in the house in August. The following January I noticed a gap between two rows of hardwood that was 1/8th inch or more that ran the entire length of the room. I can see the plywood subfloor through the crack. Ryan Homes sent TAC to assess and repair. The TAC worker literally did not speak or understand any English. He kept trying to get me to initial paperwork which I refused to do. I asked to have a manager call me to discuss the issue which never happened. Nothing was done by TAC to try to resolve the issue.I would NEVER hire TAC to do any work for me and would not recommend them to anyone. The only reason I gave them a rating of 2 is because a TAC worker did a good job of repairing a cracked tile in the master bathroom. Does not make up for the poor service on the hardwood floor issue.
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October 2019 by Kimberly Aguillón
I couldn’t care less about this company! But I must say the DRIVERS need to be monitored on the driving. I work for the county transportation and I’m always slamming my brakes or laying my hand on the horn due to they’re employee’s being unprofessional and not being safe. No cool! And definitely reporting the driver!
