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April 2024 by Jennifer
Horrible service they didn't listen to anything that I said they messed up my order.It's really slow.
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March 2024 by Mike Lee
Excellent customer
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February 2024 by Monique Mercer
I ordered breakfast food through a mask so the employee couldn't hear me well so I took it off. I wanted steak am crunchwrap. She didn't hear am so rang it up as regular crunch wraps. When questioned she said I didn't order am crunchwraps. For clarification I asked breakfast hours and lunch hours. I did not know they start serving lunch at 10 am but you can still get breakfast. So now I know. The order was completed in a timely fashion.
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December 2023 by Maria Ilagan
Easily the best Taco Bell / KFC location that always hits the mark for us.We’ve ordered twice here through DoorDash and each time, our food was hot, packaged well, AND KFC even called to notify that our meal would be delayed AND offered alternatives that would satisfy us.The male manager that works evenings (Tuesday when we ordered) deserves a praise, such a hardworking, efficient and professional individual.Overall, our top picks are: Chicken Pot Pie, Chicken Tenders, and Coleslaw!
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November 2023 by Andrew Smith
Drive through is always slow to take order. Frustrating that there is no online ordering at this location.
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July 2023 by Madeeha Khan
I order a burrito only rice ,potato and sauce I'm pregnant I want the sauce. They parked me for potato I wait like 15mint when I went in the give me food no sauce I went back to ask for it. They said they put when I went back to my car there wasn't anything. Very dissatisfied.
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May 2023 by Maegan Tucker
Got an order on doordash which was a dash along the way order to Fairfax. Got a notification that the order was ready for pickup. It had like three items in it. I get there and it takes over 5 minutes to be helped, and when I asked for it the lady rudely pointed to an order with someone else’s name clearly on it and was like “that’s yours?” I said no and she ignored me and helped someone else then walked away when I was still standing at the counter. Not to mention she gave attitude to another delivery driver, saying “here take it!” And gesturing to the order. Okay so where’s my order? I’ve worked fast food and like I could just tell they didn’t even start on it. It’s a waste of time for us delivery drivers. We don’t get paid extra for waiting for an order to be ready. It also pulls down our ratings and often times customers will give us bad reviews if we’re late to the drop off. At this point I was still there five minutes after the latest pick up time so I dropped the order. Since it was a dash along the way order and I didn’t get to complete it I almost lost my Fairfax time slot which would’ve meant I couldn’t work. So anytime they wonder why delivery drivers get so annoyed with them, here’s why. I get it. Working fast food isn’t for everyone. If you don’t like it there don’t make your bad day everyone else’s bad day.
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March 2023 by Lauren Jones
Hours are always wrong on here and their website. Stopped by at exactly 11:47pm and got the machine telling me they're closed. I would just assume they're closed once it's past 9pm.
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January 2023 by Barry
I am only going to speak about the macaroni and cheese! It's simply the best tasting macaroni and cheese for a fast food restaurant that I have ever had... Rich and creamy ? If u love Mac and cheese you owe it to yourself to try it...thanks Barry
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January 2023 by Nikk M.
Food was good. Service is trash. They do not honor requests.I went to this location and was in the drive-thru. I ordered my food, and when I pulled up to the window I specifically asked the guy "Please, can I have my receipt as well?" because this location has a bad habit of NEVER including them. I watched thru the window as a male and female talked back and forth, while lifting up a large string of still-connected receipts. They then put all the receipts down, back on the counter, handed me my food and credit card. Since I didn't see them place anything in the bag, I knew they had ignored my request and simply not given me any receipt. There was no communication after receiving my items, and when I arrived home - surprise, surprise, no receipt was to be found.
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January 2023 by Heydi S.
I've searched it up a couple times on my way home from work to make sure it's open. Online it says it is but once I arrive they're closed sometimes over an hour difference of the false advertising online. At least they can have the speaker upfront say they're closed, but they make you come up and wait until there is no answer and realize they're closed.
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January 2023 by Nikki Lynn
Worst taco bell ever! Can't even cut a Mexican pizza in 4. The hard tacos are soggy and soft, the meat taste like it's been sitting in a warmer and the staff are rude.anytime after 4 pm is the worst. The bread taste like it was dipped in sugar or sometimes grease. Must be cross contamination of other foods. Even my soft taco had cold meat and sour cream on the side was literally put on the side of my taco wrapped up and warm. My 8 yr old could do better. Why even pay these workers to close before closing and sit on their phones ignoring ppl at the window?
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December 2022 by Jonathan Martin
The staff here has been extremely professional and courteous. I recently had a situation arise where another customer mistakenly grabbed my order and ate one of my burritos. When his order was ready, he realized his mistake and apologized and gave me the rest of the food. The manager quietly replaced my order and was careful not to denigrate or humiliate the other customer for their mistake.I was extremely pleased at how she handled it. That could have gone many different ways, but she delicately took care of the situation. It’s always really nice to see when a problem arises and the store resolves it professionally and peacefully.On top of that good experience, I have found the staff at this Taco Bell to be friendly and quick. They’re good people.
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September 2022 by Raad Hamid
You can see the picture clearly it says lobby close at 11 PM but it was 830 and all the doors were locked and they just had sign sayinh please use other door. I really hope the regional manager or area directors can see this and get to bottom of this this is so stupid.
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August 2022 by Michael Kovarik
The dining room is never open, I guess they only do take out?