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February 2024 by Young Seo
Ms. Jay helped the today . For statement and applying credit card .she was very kind knowledgeable person ever I met and helpful so much I was satisfied so much .I am recommending her to every customers.
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December 2023 by Harry Hasbun
Simply cannot do business here. Always too busy. Wait 30 min told I will have to wait another 45. Come back next day. Worse. It’s silly bad way to run a store.
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March 2023 by Rizwan Shah
Very bad branch! Wait time is so long without any person on the counter!
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January 2023 by Love Bernice
There’s this one carribean dude that works there he’s always in people business when it comes to setting up online banking he sent a code to my phone and it took awhile to arrive and he came and said I’ll help you I said okay dude was literally all up in my phone like …. Back up sir
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January 2023 by Lilian Franco
Worst bank ever. They are stealing money from me after closing my account
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January 2023 by Malik yousif
Great branch, excellent staff who values service and relationships.
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April 2022 by Steph M
Why are the employees here so dumb. I don’t understand why every single time I come here something “new” is in place or something “new” has changed. So annoying
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January 2022 by Elaine Bland
This franchise has completely gone down hill. This particular branch for sure. I’ve been a customer since 2009, even opened accounts for my children. After today’s experience, we will be taking our business elsewhere! Beware of the banking industry!
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October 2021 by Faiŕý
A very bad customer service and very slow lazy service.
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May 2021 by Rene Ernest
We are in post pandemic mode so everything takes longer , no fault of theirs . I was there 90 minutes opening an account and I got everything I needed and more. Good job
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February 2021 by Morshed
Giving a 5 start because it took only 15 mins to open an account. Very hassle free. The teller was knowledgeable.
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January 2021 by Wilber Hernandez-Manzano
Bank has an amazing Teller/Advisor named Diana. She will care for you and give you her undivided attention. Never had the experience of being treated like a human at a bank in years. Diana if you see this. You rock!!
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December 2020 by Karen Promisel
I know we are in the middle of a pandemic and I even understand the need to close the other branch of TD in Manassas but . . . . . please make sure the branch you leave open is properly staffed. Used the drive thru and sat for 50 minutes to even make it to the window. Then waited another 10 minutes to cash a check on my own account - I sent over a check made payable to cash on TD Bank, signed the back of the check and provided ID. The teller comes back and asks me if I have an account with them. REALLY?? This whole process took 70 minutes!!! This is unacceptable.
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November 2020 by Nimesh Dasanayaka
Don’t go to this place. Such a waste of time and very poor customer service. Went to make a deposit and there was a line in the drive through. So I decided to use the lobby and had to fill an online appointment just to go in. Then they took in the customer who came after me and ask me to wait or go use the drive through. Who hired these people ? Never seen such from bank employees.
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November 2020 by Brittany Hercules
Did the procedure to go inside. Texted all the steps. Waited 23 min while employees inside were laughing and going back and forth to each other's desk. The only people actually caring about customers were the drive thru.
