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February 2024 by shailendra vishwa
No experience
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January 2024 by Marco Lemus
Business is good but when it is raining no one wants to serve you to sell you propane gas because no one wants to go outside and get wet and this has a booth. I was there a day ago and that was the answer, there is no one to attend to that department, 2 employees told me. I hope they improve on that.
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November 2023 by Tyies Owens
PET VET #1 The team is awesome! The Veterinarian was lovely with my Tally. He gave such care with her and his team he has is professional and caring is what makes it 5 stars for me! I drive 40 minutes to see them because of the gentle care and concern they give my Tally girl.
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September 2023 by Cristina Leite
I've shopped at this and the Leesburg branch the most often, with the Marshall branch being a special visit location and Warrenton a rare visit. This one has to be one of the busiest overall. It's stocked and organized like any other branch. It's got ample parking and in a great location for getting all your errands done in one trip. Staff has been helpful when needed.
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August 2023 by Andromeda Star
Great variety of products and it’s so fun to shop here, and the customer service is off the charts. I would give them a 100 stars if I could.
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August 2023 by Wynona
Good customer service
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July 2023 by Janet S
Ordered a grill online for my dad for Father's Day. A few days after it shipped to store, received text notifications that it was delivered to store but was being returned.Spoke to Mia about my order and she advised it came to the store damaged so they ordered a replacement. Mia provided a discount for the damage/delays, and store provided complimentary assembly.Great customer service that went above and beyond. Didn't expect a discount but greatly appreciated it!
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July 2023 by Thomas Cotter
5/5 star location. Jerry provided above and beyond customer service getting my boat situation situated. Because of his excellent level of customer service I'll be returning to this location.
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May 2023 by Y
Came in to exchange a $500 65gal water tank. Online it said they had 1 in stock at Manassas store so I drove an hour away, however when I got there they didn’t have it. I was very frustrated until I talked to Nick. Nick was phenomenal help and came up with quick solution that worked for me. Not only was he able to retain the store money but also retained a costumer. Because of Nicks level quick problem solving skills, costumer service and great attitude, I left the store completely happy and satisfied. Thank you Nick!
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May 2023 by Jessica Vick
If you ever have a problem or an issue contact Brian the manager. He is wonderful, friendly and eager to help. I haven’t had that customer service in a long time . Thank you Brian for going out of your way and helping our son get his lawn mower!!
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May 2023 by Lisa Fouser
Everyone who works there is knowledgeable and NICE!! A totally different experience than Southern States.
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May 2023 by jaime rosales
The person in charge of filling the propane gas is very racist for being Hispanic, he refused to fill it for me, very bad service
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April 2023 by Timothy Wrona
The pet wash is the worst I’ve ever experienced. They had no restraints for the collar. Even though they have a sign that says dogs must be restrained at all times. Go back get back An employee came back multiple times with the wrong thing, and I actually had to explain to him what is needed. I had to wait 15 to 20 minutes for them to make one. Nearly all their shampoos were almost empty. There were dirty towels all over the place. The vacuums were only cold air which is pretty much useless.
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April 2023 by Julie Kim
They are very kind and willing to help whatever we ask. They made my day!
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March 2023 by Sabrina Hunter
Drive the additional time to Marshall. Failed to provide full order. Corporate has yet to process a refund for the items failed to be provided.
