United States Postal Service

Post Offices
Hours: The United States Postal Service location at 8801 Sudley Rd is a busy and essential facility serving the community with reliable mail and package delivery, including walk-in passport services. As part of the USPS, it manages over 30,000 retail locations, delivering to more than 157 million addresses across the U.S., territories, and military bases worldwide. The staff here are generally friendly, efficient, and helpful, often providing excellent customer service even during busy times. One employee, in particular, is frequently praised for being polite, helpful, and always smiling, contributing positively to customer experiences. Despite the busy environment, customers report that the staff do their best with what they have, including dealing with older equipment and high consumer traffic. Many appreciate the courteous treatment they receive, noting that most interactions are pleasant. However, the location can become hectic, especially on weekends and peak hours, which can lead to some impatience among customers. There have been occasional skirmishes observed, often starting when customers snap at employees first, though such incidents are not common. Parking is a significant challenge at this location. The tight parking situation and one-way traffic flow make it difficult to exit onto the main street, often requiring waiting through multiple traffic lights. This inconvenience is especially felt on weekends, which are among the busiest times at this post office. Nonetheless, the overall service quality, particularly for passport processing, is high, with staff like Ms. Maritza providing professional and courteous assistance, making the process smooth and pleasant for families with children.

1. Manassas, Virginia