O'Reilly Auto Parts in Marion, Virginia provides parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also resurfaces brake rotors and drums, builds custom hydraulic hoses, and has a free Loaner Tool program. Reviews highlight excellent and very helpful customer service. Staff members are described as great, knowledgeable, and willing to go above and beyond. They provide amazing help and great hospitality, assisting customers with finding parts and even installing them. The experience is noted as way better than at other local parts stores, with praise for the staff's expertise and willingness to help with any part needed. Customers express gratitude for the service, noting it was the one good thing during a difficult time and that such help was essential for continuing a trip. The overall sentiment is that the staff is great and cares about providing assistance.
The service was great. I needed a new battery and they even installed it for me.
May 2025
Had to get front and rear shocks yesterday at O'Reilly's in Marion. Sales guy Riley, was a nice guy and very helpful! Thanks again!
May 2025
Riley was a 10/10 on help could not ask for better service. Had a horrible weekend that continued with truck problems. After all that the one good thing out of it was the great customer service and help from Riley.
