O'Reilly Auto Parts in Marion, Virginia provides parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also resurfaces brake rotors and drums, builds custom hydraulic hoses, and has a free Loaner Tool program. Reviews highlight excellent and very helpful customer service. Staff members are described as great, knowledgeable, and willing to go above and beyond. They provide amazing help and great hospitality, assisting customers with finding parts and even installing them. The experience is noted as way better than at other local parts stores, with praise for the staff's expertise and willingness to help with any part needed. Customers express gratitude for the service, noting it was the one good thing during a difficult time and that such help was essential for continuing a trip. The overall sentiment is that the staff is great and cares about providing assistance.
We were traveling through the area and had a bolt break on our RV suspension. The two gentlemen working were very helpful getting us the tools and parts needed to fix the problem and get us back on the road.(date of service 04/25/2026)
April 2026
My friends and I had car troubles over the weekend and all of the people at this location were incredibly helpful! They were able to order the part we needed and found a mechanic to replace it for us on a Saturday. They were friendly and went out of their way to ensure that we were settled.
April 2026
Amazing stuff, really helped us in a sticky situation.
