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December 2023 by Wondering T.
We are very impressed with his fast, friendly and highly efficient service. Roger does exactly what one would expect in towing. He arrives and gets into action leaving no worries to the customer.
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October 2023 by J S B
We had called our roadside assistance company (AutoHero). We had been on thecsidebof the highway for 2 1/2 hours. We finally took it upon ourselves to try and find some help. We found Roger's Towing online. We told them our sob story and they said they would come help us. They said it would take 30 to 45 minutes to arrive. Well, 20 minutes later, they were here. The technician got right on the job and had us rolling 25 minutes later. This company and their employees are different. They say what they will do, and then they do it. Wow ! Remember back when this was known as customer service. This company still believes in old-fashioned business practices. Thank you, guys. You have made us realize that there is still business out there that cares about their customers. It is not only about $$$. You are our heroes.UPDATE: This business is amazing. Someone from their office called us to check on us a couple of days after the fact. Who does that anymore? Real business owners, I guess.
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August 2023 by Tim Martin
Passing people on I-81 at over 80 miles per hour today?
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August 2023 by Sean Barnett
I had a tire blowout on the 81 on a Sunday, so most places were closed. I initially called Roger’s Towing to get an estimate while waiting on a response from AAA, not knowing that this shop is also the AAA service provider for the area. Roger gave me an estimate, which was of course over what I would have paid through AAA. After two hours of waiting on the shoulder of the interstate, AAA informed me that Roger’s Towing had said they couldn’t fulfill my request for a tow, despite me having spoken to them already and confirming that they could. I eventually was able to get a hold of them again since AAA was estimating that the next nearest shop wouldn’t be able to get me for another 2.5 hours. They were there in 30 minutes and towed my car to a nearby shop in Wytheville. Roger was extremely kind and professional, but I cannot get behind denying my tow through AAA to make an extra buck by doing a direct tow through Roger’s Towing. In a pinch, I was stranded on the interstate for 3 hours because they dishonestly denied my AAA request. If you’re going to use them, be aware that if you call directly and let them know you’re already in a situation, they will deny you through AAA and tell you to seek reimbursement through your insurance company after. You may be better off just going through AAA without direct contact.
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July 2023 by Dylan OBrien
Roger's towing really helped me out. I was 900 miles from home and he gave my family a ride to a rental place (1hr away). When the local place didn't have any cars available. Helped us transfer all our stuff to our rental car. Made the inconvenience on our vacation much easier to deal with.
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June 2023 by Neil Kittleson
We got into a tonight spot with our 45 foot RV. We called Roger and he had us out and back on the road in about an hour. He couldn’t have been quicker, more professional, or kinder. We couldn’t have asked for anything else. Thanks Roger!Service: Special vehicle towing
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May 2023 by Bear Pelletier
Amazing people. We blew a injector line on our RV. They towed us out of the road to a safe place. Then diagnosed the problem, ordered the part and installed it when it came in. Thank you for your excellent service!Service: Special vehicle towing
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February 2023 by Caara Hunter
After a long night stranded and unable to get service, Roger and his wife showed up the next morning at our motel to help us out. Turns out that Roger's is picking up the slack for towns 45 minutes away!It would require too much space to tell you how much he helped, but I can tell you that he drove us to multiple places, towing our car the whole time and ended up driving us to a larger town, while taking calls for the rest of his day.Roger's Towing to go out of their way to help stranded motorists at the start of a great vacation. They helped make it so. High praise happily given.Services: Car towing
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February 2023 by Kallie C
I called Roger's Towing on a Sunday morning for our business. They were quick, professional and very nice to work with!
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February 2023 by Crystal Novak
Roger was a such a blessing when I was broke down with transmission issues on I81 South and stuck on the off ramp on my way to Tennessee vacation. He not only helped get us to our destination but referred a garage to look at my car once we got there. Thank you from the bottom of my heart!Service: Car towing
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February 2023 by Holly Alls
After my grandson locked all three sets of my keys in the car. Roger crew came really quick and had me back in the car in less then a minute. VERY FRIENDLY Was expecting to pay 100 dollars or more. Nope very reasonable price.Service: Car lockouts
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February 2023 by cheryl gibbs
Roger's towing were so sweet and the price was amazing also
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February 2022 by Breanne Jackson
Always bends over backwards to help! Fantastic company & always my go to
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February 2022 by Luke
Roger was fantastic! Made sure we were taken care of quick and went above and beyondService: Car towing
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February 2022 by Michael Sadowski
Helped get me out of a jam 400 miles from home. Friendly roadside service. Thank you!
