Carter Bank & Trust is noted for its friendly and excellent customer service, with staff who know customers by name. The atmosphere is quiet and peaceful. A recent customer praised the branch manager for setting up an account quickly and efficiently, and appreciated the instant issue debit cards activated on-site. However, there is significant criticism regarding the closure of drive-in windows and the lack of an ATM at this branch, which is seen as inconvenient for elderly or physically disabled customers.
Since you don’t have an ATM at this branch, you should not close your drive-in windows! How are the elderly or physically disabled supposed to do their banking! What bank ever closes their drive-ins? What bank in 2025 doesn’t have an ATM!!
October 2022
I enjoy dealing with an institution that knows you by name when you walk in. The friendliest bank in the region and excellent customer service
March 2022
I enjoy dealing with an institution that knows you by name when you walk in. The friendliest bank in the region and excellent customer service
