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February 2024 by zuutalore
The guy pictured yelled at the top of his lungs at us in the store for entering a portion of goodwill that we didn’t know we were not supposed to go into. No sign posted . Dude acted in a threatening manner. As a customer of goodwill and donated many items to the organization. Round up person- here . I’m saying nope to the martinsville goodwill as being a kind and welcoming establishment .
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December 2023 by janet stone
Just moved to the area. Shop at Goodwill in many states, but this one is the worst one ever. Way over priced. Selection is very poor. Clothing prices doesn't make sense. This is a very poor area. The prices should be alot lower so people can can afford to shop here.
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December 2023 by windy Osborne
I use to go there all the time it was a good place to shop. Now the prices are ridiculous for stuff given to them. You can go buy some things brand new elsewhere for the price they sell used stuff for. I thought Goodwill was for people with low budget incomes to help them buy for their family.
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December 2023 by Beach Baby
OK so literally the store smells like a farm animal or maybe someone who hasn’t bathed properly in a while. The prices are insane. They were charging $24 for a lamp. You could go to Walmart and buy a lamp cheaper not to mention where is the Goodwill? I find it hard to believe that the poverty stricken in Martinsville can come into this place and actually find something at a good price. The prices are so ridiculous you would think that we Are in a big city In a retail store. Shameful shame on you Goodwill for showing none.
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October 2023 by Savannah Harrison
The people that run the store are ridiculously money hungry. Goodwill used to be a place where people that couldn't afford to shop elsewhere could come and find affordable clothing, and other things, but this store is now even more expensive than shopping at Marshall's. Everything that they sell is given to them, and they mark the prices up to that a brand new merchandise. A large percentage of their merchandise is damaged and torn and worn to death and yet they charge way more than they should . They keep the dressing rooms closed so that you can't try on any of the items and then don't even give you a refund if it doesn't fit. The staff is rude and disrespectful. Goodwill is not here to help the community. They are here to make a profit. The only reason that they are getting a star for me is because I can't post this review without using at least one star but I assure you they don't deserve it. Don't waste your money here go somewhere else and spend the same amount of money, and get new merchandise.
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October 2023 by Meredith Young
Giving a 5 star because Emma J was so nice to me as I was cashing out! So helpful, cheerful, and put a smile on my face on a bad day
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October 2023 by mel “Memo” Missy
I was told by an associate that goodwill no longer let's you try on clothes. You also can not return it is exchange only. I will no longer be supporting the goodwill for these reasons.
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August 2023 by Taylor Garner
Prices have started getting CRAZY!!! But staff are always kind and respectful!!! Have scored some good buys here. $180 bootysprout machine for $30!!!
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August 2023 by Shanna Broadnax
Some of the employees there weren't very friendly at all. I've been to other Goodwill stores & this was the worst. I like Danville Goodwill better.
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July 2023 by Elaine R
Review will change when you bring back clothing try on stations. Until that point I will just go to a regular store with fitting rooms and buy new clothes at the same price of old.I live too far away and poor for try at home get back here in 14 days. None the less me and recipes don't mix lol.
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June 2023 by Alison Record
Although I am bummed at the price increases like everyone else, this location has one of the best retail employees I’ve ever seen! Every time I come here and Shaqueira is working the checkout she is smiling, pleasant and helpful. I hope some of the extra money we are paying now goes directly to giving her a raise… she is the definition of good customer service. :)
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April 2023 by Jeanette Jones
Although the cashier's are very nice, Management has increased prices through the roof. Everyone complaining!! I craft and would find some items here. Not anymore!! I refuse to pay these prices for used items that are donated! I will stick to the Dollar Tree, Walmart and yard sales. This is Martinsville Virginia not the big city!!! Ridiculous!!
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March 2023 by Alison Miguel
So mostly I find pretty decent clothes here to wear and I just left the place not even like 5 minutes ago and I found 3 phone cases for a iPhone 11 I could buy but they took them away for no reason and they didn't even tell me for what and I told them I would buy them but they didn't let me and I'm just mad about it.
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December 2022 by Christopher Cole
Sometimes you can find some decent stuff but this Goodwill location specifically doesn't usually have a whole lot of good stuff. Plus I don't like the way they do or run their business. They get everything through donations, then they sell it to the public, but they keep most of the money for themselves. They act like they're raising money for charities but that's not the case. They only give just a really small percentage of the money to charity just so they can say they're a charity business. Rediculous!!!
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December 2022 by Daniel Braley
The reason i give a three star is because people give the things to yall to help other and putting a price on things like its at a walmart are something most people shop at these places for deals not retail prices remember we donated it to help our neighbors