-
February 2024 by Amy Tarbox
The Martinsville Norris team was amazing! They worked with us to personalize the service exactly how I wanted for my mother. Their team was professional, compassionate and adaptive. They were excellent communicators. Working with the team did not feel like a business transaction because they treated us with dignity and respect and did not try to over sell us on anything during the entire process. We would absolutely recommend their services.
-
January 2024 by Sid Helms
In my family's time of need, they provided the service we needed. 100% outstanding service!
-
January 2024 by Angie Jones
Norris has cared for several family members' arrangements over the years. They are all so kind and helpful, there to offer a helping hand with any questions along the way. Most recently, they even helped me find a caterer less than 24 hours prior to needing a light luncheon delivered to the funeral home. We couldn't have asked for better customer service. They handled everything during a very difficult time so that we could concentrate on family.
-
January 2024 by Sharon Guilliams
My husband recently passed and Norris Funeral Services was our first choice. We made the arrangements just a week before his passing. Mrs. Norris carefully explained to us what we would need. She was compassionate and allowed us time to weigh our decisions. The visitation and funeral were perfect thanks to everyone's care and guidance. This is my fourth time using Norris Funeral Services and my family will continue to call upon them in time of need.
-
January 2024 by Regina McMillian
If you want a funeral service second to none, please consider Norris! Their knowledge, compassion, competance and attention to details are unmatched. My father's, mother's and, most recently, my husband's memorial service was perfect in every way! You won't be disappointed with Norris!Not averageOrganizedReliableReady to serveIncredibleSuperior
-
October 2023 by Sara Heath
We had to do a service in NC for my father, who recently passed away, and then we needed to coordinate a second service in Martinsville, VA, along with a burial in our family plot. Norris was excellent to work with. I started the planning process early, when I heard my father's expected timeline from the doctors, because I was worried about any red-tape required to bring my dad across the state line. Norris answered all my MANY questions thoroughly, expediently, and with compassion.
-
August 2023 by Tracy Bower
Norris is simply the best! I don't usually write reviews, but they have taken such outstanding care of our family. When my grandmother passed, they were truly artists in making her look beautiful at her service and no detail was missed. They have since helped me to beautify her gravesite. They are always available if you need them. I feel like a customer for life. I'm originally from Henry County and have since left the area. They are truly an asset to my hometown!
-
August 2023 by Mark Morrison
Until the day I had the upmost respect for Norris funeral home . On this day Saturday, July 30 I heard the Director raise his voice at the gentleman‘s nephew telling him he need to sit down while the gentleman was getting in line to be with his family . the gentleman‘s mother was the sister of the deceased. I as well others was appalled . he would speak to that Gentlemen that way in front of his family .after I told him who he was he didn’t even apologize to him and his family .I give the gentleman a lot of credit he held his composure and said ok . that was classes act by the Director Totally unnecessary he should’ve have apologized he should have apologized to the gentleman as well as his family .
-
June 2023 by Susan Roupe
Norris Funeral Home provided service for 5 of our immediate family members over the last 20 years. My dad and step-mother passed 1 day apart and the funeral home had to plan and assist us with a double funeral. My step-father and my mother in law were also served by the Norris. ' My mom passed away a month ago and the Norris' son, Christian, Jenna, and Kristen Norris served our family. The Norris family and funeral home services were phenomenal. They were very professional, compassionate, and came along side and assisted us 100%!
-
March 2022 by Pat Gatewood
Wonderful caring people, so compassionate and understanding at a very difficult time in my life, thank you so very much
-
March 2022 by Tonya Barrow
I am extremely pleased with the care my family recently received from Norris Funeral Services during the planning and burial of my father and I want to extend a special thanks to our amazing funeral director Kristen Norris and her husband Harrison for their compassion and expertise. Throughout every step in the process, we were met with the utmost professionalism from all staff and we left with the feeling that they truly cared about our loss and that they wanted to ensure our father had the best homegoing service possible. During such a stressful and emotional time, it was comforting to know daddy was in good hands and being handled with care. Thank you all for allowing us to have some peace throughout this trying time, even if only for a moment.
-
March 2022 by Anna Deal
Very professional and compassionate staff that provide quality service. Low prices with excellent result. Would recommend to anyone looking for a headstone or in need of funeral services.
-
March 2022 by Kayla Marshall
Norris Funeral Services did a wonderful job helping me plan my father’s service. I had never lost a close family member before (except when I was young), so planning a funeral was completely new to me. He passed unexpectedly, so I was in shock and clueless. The whole crew there was accommodating and patient from the start. Jenna is so sweet, and she didn’t mind when I would text her at random times throughout the day with questions! I felt like I was being annoying, but she genuinely seemed like she was happy to help. Despite COVID restrictions, the service went well and they were helpful every step of the way. 5 stars!
-
March 2022 by Judy Nash
Losing both my parents in the same year, was one one of the most devastating things in my life. Choosing Norris Funeral Home to handle the arrangements, sure made having to plan their funeral easier. Jenna and Christian Norris helped my siblings and myself with the planning. My sisters and I had no clue where to begin or what to do, and they just made everything come together so well. They were both so patient with us, even when we were forgetting family members names to put in the obituary, and not knowing what we wanted to do with the the arrangements. My Mom passed away first, she was at home when she died and the Norris Staff was there at the home shortly after her passing to take care of her. They were so kind and compassionate, to all of my family during such a traumatic time in our lives. Then a very short 68 days later my Dad went to join my Mom. The Norris Family and Staff was there again, to take care of everything for us. I just can't say enough about how nice all the Staff was and how well everything went, for both of my parents funerals, especially during this crazy pandemic.
-
March 2021 by Megan Rigney
Norris Funeral Home did an amazing job with my Daddyand his visitations and funeral! They were very kind and caring, they were extremely heart felt and made sure everything was to mine, my sister and the rest of my family's liking. Every funeral home should be more like Norris, the employees and staff are amazing people, my Daddy knew a few of them and very well as did my uncles too, he would be proud of how caring they were to me and my sister. He would be proud of how fantastically put together his visitation and funeral arrangements were, they made us feel like family. Thank you to all the employees and staff at Norris funeral home.
