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November 2023 by Ally Million
Dropped by for the first time yesterday and was so surprised by the variety! I had THE best cashier ever that evening; she was working the customer support counter but offered to check me out. I hate I didn’t catch her name, but she was one of the sweetest people ever & gave me absolutely excellent service. Definitely deserves a raise in my opinion!
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September 2023 by Dana S
Love the store. Be careful in the parking lot. Jacked up truck ran their hitch into my suburban leaving a super annoying dent in my bumper and drove off. Park far away if you like your car.
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September 2023 by Paula
Great store! Huge selection of clothes and farm supplies. Very competitive prices. Men's work jeans for $11.00!!
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September 2023 by Brenton Cooper
I've had a few bad experiences from employees or possibly security. Not sure who they were, but the situation got pretty heated. I was threatened by an employee accused of trying to steal from the store, and I simply was buying everything that I had. Accused of hiding products when partial products were already inside of boxes that I was unaware of. Was actually followed out of the store on one occasion and threatened to have the police called on me cuz I was exchanging a pair of boots that I have purchased in which I produced a receipt so not many good experiences with the staff but products are great and easy exchanges
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August 2023 by Quarky Chick
Nice staff, very helpful, and a wide variety of merchandise. I paid half of what I would usually pay at other stores, for my canning supplies. The baby chicks are awfully cute, too!
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July 2023 by Beverly W.
Rural King in Martinsville has been my favorite store since the day it opened. Wonderful selection of animal products for great prices, not to mention all the automotive and lawn products. I recently had a problem with something I ordered online and Scott, the manager, and Betty, in customer service went above and beyond to make things right. Many people say that stores don't care whether they have your business or not, but this certainly has not been my experience with Scott and Betty at Rural King. Good job y'all!
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July 2023 by eric tarsha
I purchased seed for my new lawn for my new home getting finished in a couple months. My purchase was over 30 days ago but im not using it so i just bought the seed at a good price and stores it away. Recently i was speaking to my brother in law about it and he told me the seed i purchased was annual and will only grow one season! Honest mistake on my part - i called the store and spoke with manager and they said sorry they cant help me. They could easily exchange for good seed of equal value and resell this or at least issue me store credit toward other purchases. I recently purchased 2300$ in red brand sheep and goat fence from them. I need more posts and fence supplies but I will be taking my future business elsewhere. Too bad they cant help - where has customer service gone !!?!!!??? Too many managers with a " NO " mentality. I could tell in her voice ahe could have helped me but just didnt want to. Shame on you. One day you may make an accidental purchase and I hope someone helps you even though you didnt help me. -SincerelyThe guy stuck with a ton of useless seed.
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July 2023 by Lu Hawley
We we're able to get a variety chicks we wanted instead of ordering 15 on line like we did with another company. You can prefer chicks not a huge minimum . Huge variety. They have everything there I want one closer to my house. We drive an hour away to go there. Very friendly staff
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July 2023 by Rod James
It was ok. Store was very understocked. Not the norm compared to other times we were there. Wonder if they are closing it?
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July 2023 by Eric T.
I purchased seed for my new lawn for my new home getting finished in a couple months. My purchase was over 30 days ago but im not using it so i just bought the seed at a good price and stores it away. Recently i was speaking to my brother in law about it and he told me the seed i purchased was annual and will only grow one season! Honest mistake on my part - i called the store and spoke with manager and they said sorry they cant help me. They could easily exchange for good seed of equal value and resell this or at least issue me store credit toward other purchases. I recently purchased 2300$ in red brand sheep and goat fence from them. I need more posts and fence supplies but I will be taking my future business elsewhere. Too bad they cant help - where has customer service gone !!?!!!??? Too many managers with a " NO " mentality. I could tell in her voice ahe could have helped me but just didnt want to. Shame on you. One day you may make an accidental purchase and I hope someone helps you even though you didnt help me. - Sincerely The guy stuck with a ton of useless seed..
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July 2023 by Bruce Pittman
What an Awesome place to shop. They have a huge selection of stuff and Great Prices
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June 2023 by Shannon Draper
I love going to Rural King. The location is convenient and sometimes I find amazing items that are on sale/markdown or on clearance. They have a good selection and the store is always kept clean and orderly. Love this store.
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June 2023 by Sandy Webb
Great store. Employees are friendly and helpful. Great selection of merchandise, and prices are reasonable. Enjoy shopping here everytime I go.
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June 2023 by Lorin Frondi
I love Rural king. I get my chickies and my animal food from Rural King. Staff is always nice and very helpful. Not exactly the cheapest but definitely quality.
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June 2023 by Lisa Weatherly
Licia is AMAZING! I visited the store today with my mom who was recently hospitalized with pneumonia. We had the pleasure of meeting an employee there named Licia while looking at the flowers. She is truly an ANGEL!! Seeing how weak my mom was, she went above and beyond to help. Not only did she help with the flowers, she helped me with my mom while we were there. She will never know how much she touched my heart. Licia is a treasure and you are so lucky to have her on your team. She is professional, knowledgeable and has a heart of gold.
