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December 2023 by Rebecca Conter
Makenzie (girl I hope I spelled your name right) was 10/10 super helpful today. Not only did she help me keep my phone # while switching carriers and shopping for an upgrade to my samsung, but she also helped make sure that I had all my contacts, photos, etc transferred over to the new phone. Plus helped by applying a liquid screen and protective case to the phone. I walked out of the building t9day with my new phone ready to roll and call functional.
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February 2023 by Brandi Boaz
Kenzie at the US Cellular store in Martinsville was fantastic. She was truthful and helped me fixed my problem in no time.
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December 2022 by John Miller
Got argumentative customer service.
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March 2022 by Jose Dinero
I'm only giving 1 star because I got to in order to leave a review. Terrible service. Nobody asked if I needed help. Told a lie about putting something on my device. Told me they didn't do that service for people not in there network.when went back to speak to a manager he said they did do that service.
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March 2022 by Chrissy Manns
Manager is hateful act as if helping you is hard
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January 2022 by Ben Puckett
Terrible customer service. Go to another store. I watched people wait 30 mins to pay a bill.
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December 2021 by Gail Wilson
More than likely I was just near them. I'm not with them but haven't heard anything negative about them.
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November 2021 by Audrey Wimbish
Good visit. Was in and out pretty fast.
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June 2021 by Rachel Hooper
Danny was awesome and such a helpful sale representative. He took his time and was patient. I don't really like dealing with most sales people but I was comfortable with him and felt valued as a new customer. A great asset to your company US Cellular! I do see him being a store manager soon!
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June 2021 by Callie Martin
Charlotte is our favorite sales rep in Martinsville and would recommend her to anyone who goes in that store. She is friendly, efficient, knowlegable and great to work with.
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January 2021 by Kristian Cobb
The service area needs to be extended ...
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July 2020 by Kim Kidd
I have dealt with Kenzie going on three years now. She treat us like family not just a customer..we thank her for everything she does!
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November 2019 by Denise Stone
Waited over an hour just to pay my bill. No one spoke or even acknowledged I was there. Only helped once they were interrupted by another patron with a simple request. This was the Martinsville location I usually use the Galax store and I've never been made to wait or been ignored there.
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March 2019 by Rita Scott
We did not have to wait long and the service was great. The store was very clean.
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March 2019 by Tammy Nichols
Everything was good
