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March 2024 by Michael Berman
We came here for the first time in February. Overall it was a good experience. They are lacking in some facilities you find at larger resorts, like locker rooms. The lodge is pretty small. Some of the doors to the lodge are locked, which is frustrating after walking up a lot of steps in ski boots. The biggest issue is that there are only three easy runs, and they are all at the top of the lower lifts. If you are a beginner and go to the top of the mountain, you are completely hosed. There is a sign that says "No easy way down", which is accurate. You just need to go down the same three slopes over and over again. They don't use traditional ski passes, so if you come on a warmer day make sure you are wearing something with pockets. Try to do rentals at the Powder Shack (off mountain) to pay $25 instead of $85.
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March 2024 by Blue Sky
RUDE PERSONNEL at snow tubing! The girl getting tubes ready for guests was very rude and condescending when I told her about broken handles. This resort is getting a lot of bad reviews for lack of customer/guest service and hospitality. The attendants working the top of the hill were fun and great. The kiosk printed out an incorrect card and we had to walk back to get them reprinted that showed our time session. The heavy set older white man at the counter just said computer glitches happen but did not even care to apologize. His demeanor was an I don’t care attitude. Our instructor for skiing was great, equipment attendants were great. They do have people sitting around getting paid to play on their phones who don’t have the slightest clue of courtesy for guests. Two younger black males inside the food cafe sit there on their phones and point you to the kiosk, rudely, just for you to get the receipt to bring to them and have them get the bottles of water for you. Absolutely stupid system! So many bad guest reviews yet management doesn’t even reply to reviews to apologize.
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February 2024 by Mark Glaeser
Really disappointing that the only way to utilize magic carpets or beginner runs is to pay for a private lesson. I went up for the weekend with my 4 year old and was told she couldn’t ski on the baby/intro slopes unless I paid for a lesson. I took her for a dad/daughter trip so I could teach her, not so some random instructor could.Open up a slope for kids to learn on that doesn’t require private lessons. Until then, going back to Bryce with the other disappointed parents I met there.
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February 2024 by Shelby Chassereau
Went snow tubing with friends. The lines are very long, staff heavily regulated who can start sliding down and when, which is incredibly inefficient. Whatever chemical they add to the snow also slows you down with each hill on the slope so people regularly get stuck midway down. We only got to go down 3 times in 90 minutes. Might be fun if you're taking toddlers, but I would never come here again. It was a total waste of money and such a disappointment. You're better off going to the Wisp. You'll get your money's worth there with the number of runs and you can actually make it down the hill each time.
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January 2024 by Christina Garber Robinson
Love it here. They have SO much to do, plus this is one of my favorite ski places. Everything is so smooth + well organized. All the staff members are super helpful. Love this place.
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January 2024 by Ben Waddell
Of all the ski resorts in the region this one is the most forgettable, one good green, the other up the creekside lift is busier but you can’t keep any speed, the snow on top is icy and featureless. Lots of families on intermediate slopes with little kids that have no business being there. I saw a lot of safety issues watching teens fly down the slope right into areas with 4-5 year olds who can’t ski. Ski patrol was rude and seemed to enjoy skiing more than keeping the little kids safe. Really really wish I could get my money back. Will stick with snowshoe and wintergreen.
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January 2024 by Bradley Smart
Many great trails for all levels. Lifts are quick loading (at least on weekdays). Grills have good food and drinks, but can be pricey. Can't wait to return.
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January 2024 by Henry Starring
This is a very nicely ran ski resort, the staff we're all very friendly and helpful, the lift lines went fast and the skiing was amazing, I highly recommend this place to anyone looking for a place to go skiing in Virginia.
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January 2024 by Robert Martes
The best place to ski with your family
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January 2024 by phil smith
Do not go here.The skiing is bottle necks to a single lift for the beginners. This lift will stop 3 times minimum while you try to ride it up.There are better places for you to go skiing then there is here.
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January 2024 by Bauty Garcia
Great place, good tracks and experience. Keep in mind that it is very small and there are very few tracks. The food was good, especially the pizza.
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January 2024 by Rob Borz
The bar inside up stairs with all the nice bourbon. They need to do something about the bar tenders. She was rude and overwhelmed. Pour the last of buffalo trace like a half a shot and then gave me the drink. I was like umm can u pour some more bourbon at this price then gave an attitude. DO NOT GO TO THIS BAR. HORRIBLE
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December 2023 by Drunk R0B0T
Solid experience skiing. Normal complaints with any east coast ski resort, terrible workers with almost no regard for things happening around them.A young lady on the lift with me almost fell into some rocks because the lift wasn't timed correctly and she didn't back up in time. If it weren't for me literally grabbing her she would have been seriously injured and of and the worker didn't even notice despite our yelling.Like I said this is fairly normal stuff tho. What bothers me more is the area for people to learn and get comfortable is segregated off only for lessons. Meaning if you are new and just want to get your bearings you have to go up on a course which can be discouraging. I get it, you want people to pay for lessons. But kind of stupid to let people potentially get completely fed up with the concept and never try again.So yea, pretty average.
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December 2023 by Misty Caldwell
Went to the General Store right before closing. The staff were great and we did hurry since we arrived close to closing. We then walked to Elevations for a drink and Trashcan Nachos. Great vibe. We're excited to be here!!
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December 2023 by Nicole Kean
SNOW TUBING: My advice would be to get your tickets on a week day because it's cheaper & it's not as busy!!!!.... Each session is an hour and a half long...if u make it down the slopes at least 5 times then you did good with your timing. Upon arrival you will check in at the front desk with your printed ticket info and they will have your actual tickets ready in an envelope waiting for you. Each person in your group will keep their OWN ticket ZIPPED UP in their LEFT POCKET!...this is because each time you ride the conveyor belt up the hill you walk past a scanner that beeps to let you continue on. (It scans the left side of your body) Also obviously wear lots of layers!...and don't forget your glow sticks if your going during dark time when they have the "northern lights" !
