-
November 2023 by Donna Rasnake
McCoy's Auto repair fixed my car when no one else would. I found them to be professional, courteous, and very affordable. I highly recommend them when it comes to servicing your car.
-
November 2023 by Dylan Miller
Very fast work, but missing some quality. I had my rear engine mount and front sway bar in my 07 tC replaced. These repairs require a lift, which I don’t have. I typically do all my own repairs. I provided instructions from the aftermarket sway bar manufacturer that included steps and torque specs. I can guarantee the torque specs were NOT followed. I had to use a 3 foot breaker bar just to remove the lugnuts (should be 76 lb-ft). I went back to double check their work and some hardware was loose and some still couldn’t be broken loose with a breaker bar. I suspect the repair tech used a 1/2” impact and let it go for a few seconds on the large bolts, which only required 116 lb-ft torque. Nothing a torque wrench and 5 more minutes max couldn’t do. No scratches on my car luckily, but a fair amount of handprints and some mud. They did good work, just make sure to make it as easy as possible for the repair team and loosen and retorque bolts yourself after them working on it.Service: Steering & suspension repair
-
October 2023 by Alex Latham
Great guys, great service! Personable people who you'll feel like family with if you're there too long :)
-
August 2023 by Dakhilallah Alhemali
I don’t wont to judge them from my first visit. I’ve done me car’s inspection there. I originally went there to check the transmission’s performance. They said, it is perfect while it is not working smoothly. Also, the AC wasn’t working, they took almost 1.5 hours just to inspect it, finally, they said an air compressor’s sensor is the problem. I just spent time and $492 for nothing.
-
June 2023 by Earnestine Altizer
I know he has alot of cars in parking lot but their service is fantastic! The owner Dale Mccoy is truthful, an honest . Will give you the cost befor fixing, wont fix if aint broke, an treats women honest as men..
-
June 2023 by Lena B.
Took my Durango in for an inspection and was told it needed $300 in repairs, I authorized the repairs. They called a day later advising that it needed additional repairs and the cost is now close to $600, I authorized the repairs. The following day they called and advised that the sleeve that holds my dipstick is rusted and they need to go into the manifold to remove and replace the sleeve, cost $1,000, I authorized. I go to pick my Durango up and drive it one day and take it home and park it. I go to start it and I hear a loud noise in my engine. I call them to come and tow it, they call back and advise a rod has been thrown and I need an engine. They proceed to say that there was no oil in the vehicle and this is what caused the problem. I ask them if the bottom of the dipstick sleeve was rusted completely off then how would they know if there was no oil. I advise them that I had no engine problems at all and ask how did they remove the rust from the manifold. They advised they just removed the sleeve and replaced it, nothing done to remove rust. I ask them if they didn't suction the rust from the manifold then how are they sure no rust got into my oil pan and in my engine causing the problem? They advised my Jeep has high mileage and needs an engine. I went to the shop to talk to the mechanic and when he pulled the paperwork out they had hand written a note on the paperwork advising that when I 1st brought it in the engine was making a noise. I advised them that the handwritten note could have been wrote at any time, it is not on the computer print out and no one said anything to me about any noise but now that I'm complaining there was all of a sudden a noise. This is very frustrating and i never should have taken my vehicle there. I am in the process of having to get a lawyer to resolve this.
-
May 2023 by Margie C
The folks here are very honest and do their best to save you money/not recommend unnecessary repairs. I've always been able to get a timely appointment, had good work done, and the pick up/drop off service is so helpful! Absolutely great folks to work with.Services: Tires
-
May 2023 by Ahmed Aredah
They broke the driver door interior and i found a scratch on the car body after I received it. Their level of irresponsibility is very unacceptable. Plus they are way more expensive than any other mechanic.
-
April 2023 by Alex Pagara
I got my state inspection here last year and it was all good. So, I went here again this year thinking everything’s gonna be fine. Well, they failed my state inspection because they said my right high beam light wasn’t working and it would cause $900 to get it replaced, because they have to take the whole headlight out. I was confused because it’s been working fine, I drive at night all the time & have to use my high beam light sometimes. So, they put a rejected sticker on it and said I’m allowed to legally drive for 15 days only. They also said they were gonna try to find a cheaper headlight. I just knew I felt like I was being scammed. So, I went to a different shop to get it reevaluated, there were 3 men who checked it out multiple times, in the daylight and even brought it in the darker area to really make sure. All of them said everything works fine & to go back. So I went back & they checked it again & saw that everything was working, the guy said he “had to move some wires for it work” which doesn’t make sense because the other guys at the other shop didnt have to touch anything. That’s all. You guys just lost a customer. ;)) Thanks for the inconvenience!Service: Vehicle Inspection
-
April 2023 by Christine Rice
Our daughter is a student at RU. McCoy's was very professional and helpful when my husband called to ask about getting a repair estimate. They offered to pick up her car or give her a ride back to campus. She made an appt, though we didn't know at the time only a fuse was needed (her windows didn't work and someone else had replaced the wrong fuse.) McCoys checked this first, even though she told them it was recently replaced. They were very kind to her and didn't even charge to replace the fuse. Would definitely have her go back again for any repairs needed!
-
April 2023 by Karin Biggins
Dale and the crew were great. Got me in at the last minute at the end of their work day to make sure I could drive safely. Always fair with troubleshooting and pricing.
-
February 2023 by Lin Ma
The new brake caliper they installed walked itself loose after 1200 miles, causing damage to the vehicle and tire.
-
January 2023 by Micah Pasquarell
I’ve been a happy customer for years, always fair, and their pickup and drop off program is amazing…but today they more than earned a 5 star review: Right before the holidays my vehicle’s battery light comes on. Uh oh.Battery fails test at AutoZone. Great. New battery later…Alternator fails, too. Uh oh…Call McCoy…they can do it Tuesday after Christmas...?...but they can do a refab under warranty and squeeze me in today if i can get there pronto Bill was less than half what I expected, I’m about to go pick it up! Amazing service.Services: Tires
-
January 2023 by Andrew Dix
They were able to fit me in on a very busy day, and diagnosed and repaired the problem quickly. Very impressed and would recommend.Service: Auto maintenance
-
October 2022 by Steve Roop
Excellent professional service. Felt like l was being addressed no nonsense and staight forward about my vehicle repair. Honest guys at a fair price!
