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November 2023 by Nicholas Frankel
Very poor customer service. The manager yelled at me when I was refilling my water and told me to leave the drop of water on the ground. This place ....
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November 2023 by Nick Frankel
Very poor customer service. The manager yelled at me when I was refilling my water and told me to leave the drop of water on the ground. This place ....
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April 2023 by Laura
Pizza made my son sick .
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January 2023 by Allen
No problem with restaurant
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August 2022 by Mike R.
A clean 711. That alone can be impressive. I like that this one has gasoline pumps. Their prices are reasonable for the area. McLean is very high end, so save where you can. There's plenty of room to park, whether filling up or going to the store. Coffee here is always fresh. That alone is reason enough, especially in the morning to visit here. As for the store itself, it's also like the area. Upscale looking and clean. Really enjoy the open space, that gives this more of a chill vibe. It doesn't get too crazy busy here. If in the area I'm apt to get a candy bar and coffee. Friendly staff and a good location.
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June 2022 by Team Archie
Ladies restroom out of order. Men's area beyond filthy. Only 2 people working.. attitudes not great . 711 corporate office please address these consistent issues according to other posts.
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April 2022 by Cooper S.
i dont like one star reviews its really good yes
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February 2022 by PUBG PLAYERS
This 711 is one of my favorite stores near my apartment because the employees regularly welcome me as well as every pleasant cashier keeps the store reasonably clean.The only big downside of the store is that the pump does not always accept my card. So I had to step inside, thinking it's a card issue, but I'm not the only one who has this problem. i hope they fix it.
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January 2022 by Lilith Jackson
Awful Customer Service. Unmasked employee greeted us with a growl instead of telling us which cash register to actually go to. At least we got a “How are you” to verify that he didn’t HAVE to growl at us. I said I was ok and asked how he was. Was I surprised not to hear a response? Barely. He told us our total was 15 dollars without scanning our items. When we told him they weren’t our items on-screen, he poked at it a little before voiding the incorrect items. He scanned our items finally, and then we asked for a yellow lighter very politely. He groped at the yellow ones a bit, before mumbling that one of the yellow ones he had was too hard to reach. He took an adjacent blue lighter and scanned it. We didn’t get a bye, or any indication that the transaction was over. At the very least, now I have something to compare really good customer service to.
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August 2021 by Darnell M.
I ordered 7 straight Uber eats from this place and not one was completed. I called the store and they said that they don't do Uber eats when I know that they do. This place needs better management
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July 2021 by antonio reyes
I like this branch. Good location. They have a good selection of food options and great coffee. But today the cashier was exceptionally rude. Not to me, but I was shocked to see him shout at a customer who was not even talking to him. He was just asking a question and he was being attended to by another cashier. She was visibly embarrassed by her co-worker's behavior.
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July 2021 by Stefanie Maubach
Incredibly rude clerk. Pointed his finger at me and told me to leave and told me that my clearly marked SERVICE DOG was not allowed in the store. When I tried to explain the law to him he ignored me completely and tended to other customers.I am appaled at such blatant discrimination!
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March 2021 by Leo Gonzalez
I don't know why anybody would give this place a bad rating, it's one of the few 7 elevens that have a restroom available for their customers, which is greatly appreciated, besides, the store is always clean and stocked, and the employees there are polite. To me, this store and another one in Falls Church are the best around.
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March 2021 by Matt Whiteman
Despite clearly posted notices that you must have a mask to enter, they allow unmasked shoppers.
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February 2021 by Dexter Jackson
Awful Customer Service. Unmasked employee greeted us with a growl instead of telling us which cash register to actually go to. At least we got a “How are you” to verify that he didn’t HAVE to growl at us. I said I was ok and asked how he was. Was I surprised not to hear a response? Barely. He told us our total was 15 dollars without scanning our items. When we told him they weren’t our items on-screen, he poked at it a little before voiding the incorrect items. He scanned our items finally, and then we asked for a yellow lighter very politely. He groped at the yellow ones a bit, before mumbling that one of the yellow ones he had was too hard to reach. He took an adjacent blue lighter and scanned it. We didn’t get a bye, or any indication that the transaction was over. At the very least, now I have something to compare really good customer service to.
