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March 2024 by Daniel Bechara
For the first time I go to AT&T store and walk out of there in a very short time and very happy. Great customer service and great support.
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March 2024 by Eylem Polat
When we visiting the Tyson's corner center store Mr Nabil Sidhom helped us.He was very helpful and very professional I was very pleased.
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March 2024 by Anna Zahid
I had a great service experience with MD who briefed me on every small detail of the order, I had lot of questions being new at USA, he was very professional, compassionate and kind. Would love to continue with AT&T. Thanks
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March 2024 by Zhengyan Li
The staff that fixed my issue is very friendly and patient
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February 2024 by Jamshid Ghaemi
today, Nabil provided invaluable assistant-his knowledge, helpfulness and friendliness were exceptional. Grateful for his expertise, he successfully resolved a challenging bulling situation for me!
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February 2024 by Wilfredo Romero
My experience at the Tyson corner store met my expectations, the staff was very professional, thank you Anthony, you are someone who is very responsible in your work.
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February 2024 by Glenn Bastian
My wife and I went in on Saturday 2/10/24 so she could look at options for upgrading her Iphone 11. We were greeted by Omar, who over the next 30 mins was extremely shady and personified the typical 1990's used car salesman vibe. Instead of being helpful and listening to the customers wants, all he did was try to push a bunch of upgrades to the latest model phones, then tried twice to push my wife into an Apple watch. That was followed by pushing getting a case and screen protector. When my wife said she didn't need either, he kept going and insinuated someone would need to 'install' a screen protector. (It's a sticker on top of the phone, not a car transmission!) He then tried to take advantage of my wife by quoting a price that was almost double what the AT&T website says for the same phone. We were also told that it is mandatory to include the upgrade after 18 months option, which after reading on the website, is not mandatory and a $6 a month option.I really hope he, and others at this store haven't taken advantage of too many customers that aren't as suspecting as we are!
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February 2024 by Zohra I
MD (Muhammad) at Tyson's corner mall AT&T was very helpful! He helped me right away and it was such a quick and easy process! He was so knowledgeable and knew exactly what needed to be done. Thank you so much MD! Amazing service !
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January 2024 by Shafi M
Be aware before you sign up or provide any details. The sales person doesn’t explain u the exact details of the deals. Specially the trade-in amount etc. If u provide the details, they will create an account and if u walk out from the store refusing to accept the deal. They will general bill under your name plus they will send threatening email of sending the report to credit unions if bill not paid.Then u literally have to bang your head requesting to all these ppl( salesman to customer service) y the bill was generated? when we did not take the deal or service from at&t. I had to spend HOURS to explain over n over 3-4 times what has happened. Literally begging to cancel the bill. All this pain because of the salesman being not fair upfront with deals details.
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January 2024 by Tom Ring
Daniel at AT&T Tyson’s was amazing and so honorable with me. I purchased a MagSafe battery from the AT&T store in Tysons, it did not work correctly after only one week. Being from out of town I tried three other AT&T stores to fix the problem. Everyone sent me away. But Daniel actually listened to my problems and even agreed to send a replacement battery! AT&T should know I have a business account with you and he is the reason I will stay with AT&T. Well done Daniel!
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January 2024 by Caitlin Pever
This location was great the staff was very friendly and attentive to my needs. The management even asked how my experience was which I greatly appreciated!
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January 2024 by Janette Morales
I recently purchased a new phone with a line for my son. The staff was very helpful and knowledgeable. I received an amazing deal for an iPhone 14. I definitely recommend this store
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January 2024 by Morgan
These guys are scammers don’t trust them ??♀️
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December 2023 by M M
I worked for ATT and I know that there’s always phones on the stores if online it says you can pick it up! But if you go buy it at the store they WILL say “No” if you are NOT buying line or allowing them to change your plan, that’s what happen today to me. Once I said “do not change my plan” surprise, he didn’t have a phone and wanted me to go to Apple, didn’t care about losing a sale” typical att.
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December 2023 by Andreas Karas
Nabil Sidhom is the best, ever. I was in the verge of leaving AT&T after being a customer for around 15 years: there was a repeated mess up on my online orders. He not only fixed the problems but also made a good offer and I added extra lines.
