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January 2024 by Samone Jones
I was hunting for italian made 00 flour for pizza. They were one of the few grocery stores that had authentic 00 flour for pizza from Italy made with protein. I needed this flour particularly to make authentic foccacia bread. It was expensive but no matter what grocery store you go to it'll be expensive my guess is because it's imported. The Balducci's customer service was great. Three times I was asked if I needed help. This is a great place to get all kinds of authentic cheeses - the selection was above and beyond. Fun fact this Balducci's is owned by Safeway (or technically Albertson's Co. which owns Safeway as well)
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January 2024 by Tracy Turner
The best fruit selections and customer service!
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January 2024 by Stacy Brasfield
The wine selection is excellent and there is a knowledgeable and helpful sommelier.
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January 2024 by HDC
I just spent over 25 minutes trying to call the meat department to ask if they had a specific item. When you call the number and press 7 for the meat department nobody ever picks up but you do get to listen to music for 5 minutes while you wait for someone to pick up then you automatically get sent back to the main menu and can hit 7 again for the meat department. The same cycle continues. After 5 attempts I tried # 8 for customer service but the same thing occurs. I just went to a different store instead since Balduccis was further away and I was not sure that had what I was looking for which was approx. $1000.00 worth of pork and beef tenderloin.
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January 2024 by Nadya T
12 oz = 1 lb, manager say it’s fine!!!!!!!!!Nobody look at the sticker
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December 2023 by Mary Ann Betz
Loved the food selection but found it outrageously expensive. Bought a steak there that was almost twice from chain stores. We thought it would be delicious. It was no better than the chain stores. I think we spent $170 for not quite 2 bags if food. I won't be going back.
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November 2023 by Bravo Zulu
Very bad grocer. First off I am a disabled veteran so it is not easy for me to walk around and waste time. Second, I ordered a pizza with my 2 year old, and the lady behind the counter said , sure it will be 10 minutes. I clearly waited for 10 mins with the pizza lady clearly making eye contact, then went to the restroom for 1 minute and came back and they gave it to some other clown who didn’t even order a pizza. The very clueless pizza lady behind the counter didn’t even apologize to me or my 2 year old for being so careless with a customer. Second, I have been coming here for 4 years now and the service is going down hill and is a very dirty place. No respect for customers and the staff have no common sense. Fix your problems and compensate me for wasting 10 minutes of me and my daughter’s valuable time. I do not recommend anyone do their grocery shopping here.
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November 2023 by C C
The guy behind the cake counter was rude. The lady at the self checkout was rude to my friend when she asked if she could buy a slice of the chocolate cake and she said oh we don’t do that here!
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July 2023 by Rebecca Romero
Nice family version of Whole Foods. Salad, Olive & Soup bar (Vichyssoise), prepared foods, Bakery, and such things Gourmet
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July 2023 by Pam Olson
Best grocery store chain in Washington DC area. Quality is very high as are the prices. Deli. Bakery. Meat. Seafood. Produce. Wine and beer. All excellent. Limited selection of nonfood grocery items.
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June 2023 by Jody Schubert
Delivery from the McLran,VA store was supposed to be between 4PM and 6PM. It’s 9:30PM and the groceries never arrived. Received one notification at 6PM stating that they were delayed, then nothing. Called the store about 8PM twice and no one answered (even though they are supposed to be open until 10PM). Called main 800 customer service and they said they could not do anything. Soooo disappointing given that I paid delivery fees, service fees, and tip because we needed the food tonight and did not have time to get to the store.
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June 2023 by T W.
Meh. This is supposedly a very fancy schmamcy place. No one could help us get a simple jelly for our lamb. The butcher was trying to be helpful but he, like us, was being ignored by his colleagues. At one point an employee just flat out said no one can help you. That's what the mark-up gets us at Bal-Gucci's? Save your money and go somewhere else!
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May 2023 by Abeer Ghamdi
Oh how much I've heard about it. However the moment I just got inside it, immediately I went to it's cakery and I pulled 2 of my favorite ones??? ??. I wish I live nearby it???.
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May 2023 by Tom M.
This store in McLean VA is a conundrum. How does this beautiful store with the highest of quality foods, meats and seafood survive when staffed by people who just seem not to be at all happy to work or be at this store ?! I've been more than once and the experience is always the same. I look forward to knowing I will walk out with the best quality of food ( with an equally matched price ) but what can I expect in service and attitude- finally I had to share with the yelp community. I sure wish leadership was better and I sure wish people were either trained better, happier or paid better because it us disappointing. Too many stories to tell but all about the same as it ends up with just not happy with the way you are treated or appreciated. Just one opinion. I hope someday it will change. I'd rather support a Wegmans where the culture is different.
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May 2023 by Teresa S.
The young cashier was an obnoxious, rude young man, very disappointing, I called the management office to train him or he at least pretend to be nicer to customers. Please shop other stores, prices are too high and this cashier is unbelievably rude and nasty , he thinks he is too good for this job, if so go find another job, stupid idiot.
