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January 2024 by Who Fresh As Fitz
Great staff! Everyone was friendly and welcoming. I’m from NY and not to throw shade on where I’m from, but this location was much more, how do you say, enjoyable. Even though they didn’t have the Xpander shoes in stock, they suggested I try the Rubber Bouncer style on, because the upper was shaped in the same fashion as the Xpander’s. They were right and I was able to order my pair with the right knowledge in sizing. A+
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November 2023 by elana devine
Such a great shopping experience. Beautiful store and staff is very helpful
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October 2023 by nick m (kraken)
all these bad reviews are just from past controversies, very nice store and staff
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September 2023 by Deepak Deshmukh
Rude staff. Limited collection. Worthless store
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June 2023 by Semen Cvgba
Evil marketing
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June 2023 by Connor Sims
Was in the other day and purchased a new hoodie. Not sure who helped me but he was very nice and tall. So excited to finally have a Balenciaga store in the area
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April 2023 by V Lear
Ignore the stupid trolls. This is a very nice store with great associates and a sizable inventory. Only Balenciaga store in the DMV
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April 2023 by Wyatt Cobb
Save the kids
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January 2023 by ANNE CASTILLO
Very disappointing. I was ready to purchase some items I’ve been eyeing Saturday afternoon. Upon arrival the stanchions were closed doors were open and I waited for a little behind the stanchions before leaving. Not one person even looked up or acknowledged us,the store was not crowed.
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January 2023 by Hailey P
This is an employee at Balenciaga at Tysons and she knowingly got up and took my friend’s food order at Andy’s Pizza after getting her own order, then eventually walked back to her store. Not something I would expect from a worker of a luxury retail brand. My friend and I went to confront her manager on how we’re highly disappointed in this conduct as it was our first time at this mall. It’s quite disappointing that this was a part of our first experience here and honestly embarrassing to have an employee of a high end brand indulging in a subpar act such as this.
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January 2023 by Ann Marie Smith
I’d give 0 stars if I could. I encountered a horrible and mean saleswoman. I bought a bag with uneven stitching and tried to exchange it and was accused of wearing the bag prior and trying to return. They also were trying to convince me that nothing was wrong with the bag. Extremely unprofessional and rude especially when I’m spending thousands of dollars. Will never spend another dime in that store.
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January 2023 by Universal Peace
I’m giving this place negative 100 stars. Really racist sales people. If you’re people of colors, don’t come here. We’re just walking ATM to this brand.
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January 2023 by Adam O'Brien
Evil company that uses children in inappropriate marketing. Satanic
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January 2023 by Aaron Green
Nah. Not a chance
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January 2023 by Hana Majmudar
I hated this store, I came in here trying to get my son a wallet and the salesperson, Christian, treated me so badly. I was trying to tell my son that I didn’t want him to get a croc wallet but that was his decision and I understand that, however, I was talking and, and Christian said “yeah but your decision doesn’t matter, it’s his wallet,” what kind of person thinks that the parents don’t decide anything for their children if they are under 18. No wonder he is working and not owning a business.
