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March 2024 by Carlos Martinez
This is probably the best Bank of America branch. Diyar and Leah are the best tellers and always help with simple and complicated transactions. Highly recommend them for any banking needs!
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October 2023 by Mike Allan
Have come to this branch occasionally over past 2 years, the bankers are nice but one frustration is even after scheduling appointments ahead of time, they consistently seem delayed and have me wait for quite a while before a banker is actually available. Just need to be more efficient.
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August 2023 by Bassel Issa
Great service and best support, thanks for all the crew there, professional and kind.
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August 2023 by Danielle Danlei Zhao
Every time I come to this branch, people are very nice. This time Nyla helped me with going through a complicated process and was very patient.
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June 2023 by Kamyar Khozeimeh
We had a great experience (and still have) with Martha Ayele she helped us with one Buissness account and we opened another personal and another Buissness account right after and she was extremely helpful and accommodating looking forward to do more Buissness with BoA
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May 2023 by Kevin Moussavi-Nejad
Exceptional Teller Service at Bank of America Westpark Branch in Tysons Corner, VAI recently visited the Bank of America Westpark Branch in Tysons Corner, VA, and I was truly impressed by the exceptional teller service and efficient bank transactions. Morgan and Nyla, the banking center managers, provided a welcoming atmosphere and ensured all my needs were met. Diyar, an exceptional teller, displayed professionalism and expertise, making my banking experience seamless. Overall, Bank of America Westpark Branch is dedicated to exceeding expectations and providing outstanding service. Highly recommended!
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May 2023 by Kem Wu
Huge thanks to Diyar and Luke, very responsible of my billing issue. I got it solved right away!
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May 2023 by Hassan Ali
Had a great experience at the bank and especially with Martha Ayele. She is very professional and assisted us throughout the process of account opening to further bank offers. She carries an excellent product knowledge and the process was fast and smooth.
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May 2023 by Татьяна Фомина
Thank you for help and quality work by Martha Ayele. It was very pleasant to communicate with her, she opened an account for us in this bank and gave us useful advice. All staff are very nice. I would love to visit this place ??
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March 2023 by L Y
I don't like the lady who is in charge of the branch. She gives false info just to keep customers around. If you don't know next door's Merrill Lynch CD product just say so. Don't quote wrong interest rates. I raised my suspicious upon her quote however she insisted she was correct. Because of her wrong info, I almost made three trips to close an account. It was such a big waste of my time.
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March 2023 by Troyka Moving
Cant thank enough Diyar and Nyla for their help. They took care of our very urgent issue very fast and helped us to solve it smoothly. Very kind and friendly. Thank you again
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January 2023 by Salar Shahidi
Diyar and Leila are absolute gems.Fantastic service and very welcoming every time, thank you ladies ??BOFA is incredibly lucky to have you as their representatives ?
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December 2022 by Neeraj Vohra
Excellent experience with Ms Martha Ayele, Thanks for your help in opening my account.
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December 2022 by sorour rezai
I am very happy to see Martha AyeleShe is helping me and also Encourage me to bring my money and invest in a CD .
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October 2022 by Alex P.
Easily the worst customer service I've ever experienced at a bank, came here the day I lost my debit card to try to get out some cash and instead of letting me get it through a teller, the manager forced me to create a temporary debit card to try to get it though the ATM. The ATM proceeded to refuse my debit card that night and the bank closed without me being able to get my funds. Today, I went to the same branch on my way to work and tried the debit card again (thinking maybe it needed time to authorize when I created it), the ATM still wouldn't accept the digital card and I didn't bring my photo ID because the manager the other day had assured me I wouldn't needed. I've been a member of Bank of America for 7 years and I've never had a branch waste this much of my time without giving me anything I need.
