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February 2024 by John N.
After my wife and I married; we began looking for a queen-size quilted bedspread and after a lengthy hunt we found one that we liked at Crate and Barrel. The years have gone by and the bedspread was beginning to get small tears, and so the hunt began to find one that met our tastes. We looked everywhere in person and online, and we found nothing. The search went on for over a couple of years. A recent search of the Bloomindales's sight turned up a French-made bedspread that both of us liked. We confirmed this feeling when we visited the Tysons store. The salesperson was quite nice and she spent over a half hour with us making as sure we would be happy with our purchase. The bedspread was not cheap but when it was delivered and we saw it on our bed; it was worth every penny. Thank You Bloomingdales for ending our search. John K Nusbaum Reston Va.
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January 2024 by janice
Had to return an item that I purchased online and the staff was extremely helpful. I wish they had what I wanted there, but will try and shop there more often!
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January 2024 by Mika Williams
Great selection of merchandise, great sales too! Lena Kim was extremely helpful from placing items in the fitting room to offering her suggestions when I asked for her opinion. She really went above and beyond to ensure my satisfaction with an item I was on the fence about purchasing due to a small tear in the back. She offered to have it sewn up at no cost and it was completed with no flaws in mere minutes! Amazing service, I cannot say enough. I sincerely appreciated her genuine kindness and assistance. In addition to the selection of items available, Bloomingdale's has great service.
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January 2024 by Siva Krishna Mulpuri
Got great deals on G Star Raw jacket, customer service is excellent and helped us find a jacket of our size both in store and online.
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December 2023 by Eric Riddell
I’ve been cloth shopping here for 15 years. Decent selection, decent sales come available and overall good customer service.For suits I recommend seeing Farzad. Super passionate and energetic and will steer you in the right direction.
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December 2023 by María Guevara
These people discriminate Latino community. The lady in front of me bought two perfume and they give her a lot of simples. I bought two perfume exactly the same brand. and they did not give me anything. also, at the beginning, I asked for help, and the other lady came after me and they greeted her immediately.
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October 2023 by Wasim Entabi
I love shopping at Bloomingdale's, especially when I can see my favorite sales representative, Suha. I don't go there often, but when I do, I tend to spend a lot of money because of her. This time, I noticed that she had an issue with her leg, and when we talked, I found out that she was in serious pain. I suggested that she should be given a chance to sit down every once in a while, but I was told that she's not allowed to have a chair or sit when she's on the sales floor.I'm pretty disappointed by this policy. I think that Bloomingdale's should know better than to take care of their frontline employees, who are always there to make sure that the store is presented properly. It's the people who take care of you on the frontlines that make Bloomingdale's so special, not the products they carry. I can always go somewhere else to buy those.Yesterday, I made a special visit to see Suha. I found out from the other representatives that she had to have emergency surgery on her foot. I'm hoping and praying for a swift recovery. I also hope that Bloomingdale's will make special accommodations for her when she returns.
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October 2023 by Paige J.
I haven't been to Bloomingdales in a couple of months due to travel. I went in today and immediately I felt different. The environment is more welcoming, and the associates were so nice, happy, helpful and knowledgeable. I had to stop a young lady who appeared to be the manager and ask what has changed. She shared with me that they are intentionally stepping up their service efforts. I will be sharing my experience with all of my girlfriends. I am so excited. #BloomingdalesRocks #HappyShopping
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September 2023 by Jen
Not the least expensive place in the world! ? I walked through on my way elsewhere and was amazed at all the cute shoe options (better than Nordstrom and far, far better than Macy's)! Saw the perfect sneakers for $1100 but also saw beautiful sandals on clearance for $80?
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September 2023 by Taylor Henderson
I have mixed feelings towards this mall. On one end the stores on the second level are not that bad and you can find some good things. On the they hand the bottom floor is dirty and feels like it’s out of a dystopian cyber punk movie. Overall I go here when I must but I would not recommend just walking around here to hang out. Just go to the galleria, it’s much nicer to hang out in
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August 2023 by Yesenia Sandoval
I’d give zero stars if I could. The worst customer service experience I’ve had at any retail store. I’d ordered a dress online for my mother to wear to a wedding but it took longer to arrive and she didn’t need it. I didn’t even open the bag the dress was shipped in until I arrived at the store. After being ignored by 3 sales staff, I finally found one at an open register. I opened the bag in front of her and she even had to break the Bloomingdale’s logo sticker that holds together the tissue paper that the dress was wrapped in. She inspected the entire dress and then found a stain on the inside and said she couldn’t take the return because it had been worn. I explained that it was shipped to me from the warehouse in that condition and that she had literally just seen me open the sealed bag in front of her so there’s no way that I had worn it. She was extremely rude & condescending and we argued back and forth. I kept repeating that the dress was sold to me worn and stained and as I just unsealed the package in front of her it was impossible that for me to have tried it on. I told her to call her manager and then she finally agreed to take the return. I felt racially profiled because she was rude to me from the beginning of our interaction because of the way she looked me up and down and had a stuck up tone. I wouldn’t recommend for anyone to shop at this location. It seems to be a trend based on these reviews that the staff here racially profile people of color & accuse you of wearing items that THEY HAVE sold to you as worn and used from their warehouse. DO BETTER!
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August 2023 by L B
Great personal shopping experience but ran into a snag when getting an alteration for a dress. The sales associate, Lena, said the item would be ready by 8-12 but the ticket said 8-18. Thank goodness I called the store and spoke to someone, who said that it would have not been ready by 8-12. I appreciate the Alterations team member’s help and that it I can pick it up 8-16. A little disappointing that I could have been left without a dress for a wedding.
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August 2023 by Sarah
Nariman was a very amazing employee and helped me find a perfect dress. She was very kind and helpful and I do not regret my purchase at all. I'd definitely come shop here again.
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July 2023 by Amber Hasan
Beautiful store, just what you expect at Bloomingdales. Houses the LV and Gucci stores, carries almost all big brands. Staff is helpful, cosmetics section is a little cornered because of the construction work going on.
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July 2023 by Chris Van Metre
Mattress buying is tough for a consumer. If you are going to buy a mattress find a place that allows you you a free exchange and or return policy. Bloomingdale’s takes 15% from your original purchase price just for you to do an exchange. Knowing that they have higher end mattresses this is quite a bit of money. There is NO return policy either just an exchange option. Once you do one exchange and lose 15% that’s all you get. It puts a lot of pressure on the buyer. Also, it would be helpful if the sales staff mentions other mattress’ are available online rather than just selling what’s in the show room. These are way overpriced and if you shop around for mattress’ that aren’t exclusive just to Bloomingdale’s/Macy’s you’ll see they are marked up more than their competitorsPlenty of other places and suppliers offer risk free trials. Stay away!