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April 2024 by Carl Boswell
After several years of making do with my aging suits, my wife and I went to Bonobos today to look for and buy some updated items. We worked with Will and he was amazing. Full stop.Will was incredibly well informed, patient, and personable. He worked with us for around an hour, taking our thoughts into consideration and helping me confirm my fit while reviewing what would be perfect to wear while keeping my budget. This was one of the best retail experiences I’ve ever had and I look forward to working with him again.
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March 2024 by Stephen Johnson
Will is a great salesmen! He has a very calm and relaxing way of helping customers. I came back after he helped me last week to find a suit and he and the whole team made me and my fiancé feel at home when we returned. I can’t recommend this team enough! If you want good customer service and quality/attentive help - definitely shop here!
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February 2024 by A D
My shopping experience with Will Smith was excellent. I loath shopping for clothing and typically leave stores frustrated and discouraged. Props to Bonobos and their outstanding staff.
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November 2023 by Coleman Winstead
Just had an awesome experience buying pants from Will at this location...I called there to talk to a person and Will stayed on the phone with me 45 minutes helping me figure out the right pants to get !Thank you so much !!
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October 2023 by Adam Elsayed
Juan did a fantastic job of getting me the right fit for my clothes. A+ service.
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September 2023 by NIkky G.
Service : amazing job. Hussein spent so much time with us and gave us such great advice. We couldn't have asked for better service. Kee brought jacket after jacket and pants after Pat till we were perfectly satisfied and finally when we got the suit, it was absolutely perfect. It looks like it was tailored.
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August 2023 by Peter MacArthur
Rahiim and his staff were excellent! I came in looking for a tux for my friend’s wedding. He sized me up and made great recommendations on sizing that I wouldn’t have thought of myself. The tux fits great and the service was professional and friendly. Highly recommend!
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August 2023 by Adam Yu
This was my first time shopping with Bonobos and I had a great experience. The entire team greeted me immediately.Juan knew his stuff, got me fitted, was professional and funny, and never made me feel rushed.My order was delivered so quickly and I couldn’t be happier with Juan’s recommendations. I’ll be going back!Thanks Juan and to the entire team!
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July 2023 by Brian
Walked right in, got fitted, made selections, and direct shipping begins. It's that easy. I prefer to walk out with the items but we'll see.
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June 2023 by Samuel A.
My son was starting his first internship, so I brought him here to buy some business casual clothes. We were helped by Rahiim Moore who was fantastic. He helped us pick out shirts and pants and helped my son figure out how to mix and match them. My son being an engineer immediately started taking notes on which shirts could be worn with which pants and what shoes he should wear.
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June 2023 by Ben Barker
I was shopping for wedding suits and this was my first and last stop. The fit was perfect but the reason for the five stars is because of Juan S. He made everything stress-free and simple. Thanks Juan!
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March 2023 by lynchtd6
As a busy father of three, almost all of my money goes towards our kids' many activities. As a result, I have found myself wearing the same ill-fitting, increasingly tattered suits for years. I walked into the Tysons Galleria store a few weeks ago based on a friend's recommendation and just to get a fitting. I walked out having happily purchased two beautiful, brand new suits not only based on their outstanding quality, look, and fit, but thanks to Tiffany and Abdullah's superior customer service. They were clearly interested in making sure I got the best possible fit and made the entire experience a joy. I am so happy with my new suits and will return soon!
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December 2022 by Reid MacHarg
You know what's a traditionally awful affair? Shopping for a coat at the mall two weeks before Christmas. But not this time. That's all thanks to Juan Suarez, who went above and beyond helping me find the right piece and close the transaction out over email after I considered other options. He even helped me get the best deal, too.Not only was the service impeccable, but the styles and cuts on offer are modern, relaxed, yet polished. I'm now a huge fan and will be returning regularly.
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December 2022 by Clay Henderson
I walked in the store looking for something they didn’t have and Juan helped me find multiple items i didn’t know I wanted until I tried them. Excellent service! Keep up the great work!
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November 2022 by Vincent K
Just had an excellent time shopping for my winter wardrobe with Juan! He was patient, attentive, and very knowledgeable. Always love the fit of clothes here too.
