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October 2023 by Brooke
It's hard to find exceptional customer service these days, but Brandon nailed it! He is friendly, patient and knowledgeable. I will definitely be back to shop with Brandon. He is very responsive and courteous of your time. It was definitely the Bottega exceptional experience! I’ll be back sooner than I expect ( ? )
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September 2023 by Brooke Marchand
It's hard to find exceptional customer service these days, but Brandon nailed it! He is friendly, patient and knowledgeable. I will definitely be back to shop with Brandon. He is very responsive and courteous of your time. It was definitely the Bottega exceptional experience! I’ll be back sooner than I expect ( ? )
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February 2023 by Monica Park
Thank you, Brandon and Justin.I appreciate the patience and thoughtfulness shown for my husband's birthday.I will absolutely be back ?
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July 2021 by Angela Austin
Such a lovely store. SA's are so friendly and never pushy. Veronica was so helpful and had great insight and style recommendations for my purchases.
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June 2021 by Alison Lewis
I had the best experience here! Please go see Jeedy Durukan. He was so nice, helpful and patient! Exactly what you should expect from a luxury brand. I will be making more purchases from him in the future!
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May 2021 by JJ the Shark
Great people, great store
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March 2021 by Nikki Squires
Great shopping experience!
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February 2021 by Lori W.
For as long as I can remember (& I am 61!) I have always loved Bottega Veneta products. My first purchase was in Italy. My amazing fiancé bought the most stunning wallet for me about 5 years ago & of course, I didn't take care of it as well as I should have and there is wear & tear around the edges but still very functional and beautiful. Took it to Tysons Galleria to get the snap fixed & I was treated like I was also going to spend $5000 there. The genuine hospitality and service- Second to none. Safety measures in place & felt very safe. You can bet that I would go there first to buy anything again. The new designs & colors are fabulous too! Side note : my EX husband bought me a beautiful Bottega purse for my 50th & I'm SURE it was with my money (no side story but bet on it) and when we divorced I didn't want anything in my house that reminded me of him. I put it on The Real Real & it sold right away. So it should bring joy to someone else!!
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October 2020 by Nattaya Rodjam
Exceptional customer service! The store manager, Michelle was very helpful, knowledgeable, and professional. Highly recommend to go shop at this location.
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September 2020 by Moe Naim
The best customer service. Ask for Khaled he is great.
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August 2020 by Trene' Forbes
Veronica was so knowledgeable and very patient. I purchased the BV Lido Leather Mules in Vintage Blu..What a great birthday gift! Thanks Veronica.Trene'
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June 2020 by Lydia H.
This is my first time ever leaving a review for a luxury brand! I couldn't resist myself not to write one because the customer service is beyond amazing here!! My SA, Aubrey is very nice, professional, and keeps good communication between her customers. Even with the midst of pandemic, she managed to make everything smooth. I left the store super happy and I will definitely come back here again for my next bag purchase!
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December 2019 by Michelle
Deffrent style but unique, customer like this product.
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August 2019 by sruthi vjn
No wait. Super friendly and knowledgeable. My go to for all things Bottega
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July 2019 by Gina Mar
Can not say enough great things about this store. Aubrey is so sweet and fun to work with! High end staff are usually nice and professional, but she made a very memorable and fun experience!
