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October 2023 by Richa Bathija
Worst comfort one store. The old white guy was extremely rude. He is very bitter and vindictive. I would never enter this store ever again
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August 2023 by Terri Jackson
This place was amazing, and knowledgeable about what’s best for supporting your feet.
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August 2023 by Sameer S
The old white guy working at this location wasn’t the friendliest, and rather was a bit curt/condescending and intimidating. This store has a limited selection compared to other branches, apparently.
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June 2023 by David Tibbs
I was visiting with my sister last week and David help me find some wonderful shoes. My feet are very happy now.
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June 2023 by Joe Lim
Rude service
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January 2023 by Ian P.
Very good service. Unfortunately, I did not find something I wanted to buy but would recommend based on the variety of quality brands and service received alone.
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May 2022 by Mia Zanghetti
Wonderful location with very attentive staff. David and his team are friendly and excited to help you find the right fit and styles. Will be back!
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May 2022 by Marisa Depaz
Nice shoes. Good service
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March 2022 by Mario U.
Staff was friendly and helped get me in the right shoe for my needs! Very happy with the two pairs of on running shoes and soles I purchased. Will be back for more.
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November 2021 by Kandace T
I happened upon this shop when searching for places to find shoes for my Mom after she had knee surgery and was dealing with some subsequent persistent edema in her foot. We had been to two three stores in on the main/primary Tysons side before coming to Comfort One at the Galleria. At two of the first three stores (both anchor stores at Tysons), none of the sales associates acknowledged us or offered any assistance. It was was Wednesday afternoon, so not busy. As soon as we came into Comfort One we were warmly greeted by a sales associate. That associate was busy with another customer and asked another associate in the back to help us. He promptly came out and went to get the two shoes my Mom wanted to try. He returned with three. The third pair, which we hadn’t initially considered, was the pair she bought. They were an Australian brand (I believe) that had laces and a zipper on the side. She just needed to adjust the laces once and now just has to zip and unzip to take them on and off. I wish I knew the associates names so I could mention them here, but the service was outstanding. I was happy to learn there are multiple locations in the area should another need arise.
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September 2021 by Ton Du
Great Service!
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November 2020 by Mustafa Toraman
Staff was very helpful but it took more then expected to receive products.
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March 2020 by Brianna B.
This store is so wonderful and has great selection and options. Even better then the product is the staff. This weekend Big Daddy helped us and we had so much fun. He was so knowledgable about the products and different options for us to come back when they have trunk shows for specific brands to get custom shoes made, etc. We would go back in a heartbeat - absolutely wonderful!
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December 2019 by Dale A.
Melanie was such a dear and worked with me so long to help me find a comfortable pair of shoes. I've been only wearing sports sandals and sometimes with socks ever since I broke my ankle (over one year ago) and it's filled with nails, screws and medal bars. She found a pair and we added inserts to help. Can't wait to put on shoes now. Thank you!!
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November 2019 by Barb r.
This is a great, local (family owned) store where you can find quality shoes you can't find elsewhere. And that would be reason enough to shop here. BUT, as they say on TV, there's more! And that's the great staff. The folks who work at Comfort One know their shoes and are exceptional helpful. Today I got 100% excellent service by Aioki at the McLean store. He went way out of his way to help me. Really appreciate it!