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July 2023 by Liz W.
The absolute worst pharmacy in McLean!!! I would highly recommend walking right next door to Giant pharmacy where there are friendly, organized , helpful and operate the way a pharmacy should conduct medical business. There is always a huge line for prescriptions, and although the pharmacy techs work hard clearly they are understaffed.I was there to pick up my cough medicine Rx and the very judgmental nasty woman administering flu and Covid shots loudly said they no longer carry it. Why the hostile attitude? I have no idea.I will take my business elsewhere and make sure I tell friends and family.
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July 2023 by Leonardo B.
Absolutely incompetent, resulting in multiple slow lines for customers.Do yourself a favor and use the pharmacy next-door at the Giant where they actually know what they're doing and care about your time.
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April 2023 by cheryl t.
The worst. Would give zero stars if that were an option. Took 1 week to get a script filled. Each time I called I got a different answer. Finally went to this store despite it being 15 miles from my home to get the pharmacist to do something to get it filled. A simple 30 second call to another cvs was all it took her. Mohammad didn't want to give me my son's script because my last name differs, despite my name being on the account, the health insurance being in my name and looking at my drivers license! This is beyond ridiculous. CVS and this store should be ashamed. I'm sure they aren't. Store also messy with bare shelves in some places.
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April 2023 by Alvi
They need to update theirs hours. Went on sat and sun before close listed online and it was closed.
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March 2023 by Google user
I am always greeted by name with a smile. I had a few problems with a new prescription, and the pharmacist went above and beyond to correct the issue. I can never say how appreciative I am with the staff at the pharmacy at CVS McLean!
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March 2023 by Anna Dove
I am always greeted by name with a smile. I had a few problems with a new prescription, and the pharmacist went above and beyond to correct the issue. I can never say how appreciative I am with the staff at the pharmacy at CVS McLean!
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December 2022 by D M.
Pharmacy review. Needed a one time scrippie transfer over the holiday. Spent tons of time on hold and they never picked up the phone. I called CVS' main 888 help number and they hung up on them! CVS corporate really needs to look into this location, as I appear to be another in a long line of people saying that they don't answer the phone. Corporate then had to call the front of the CVS so they would tell the pharmacy that corporate is on the phone. Hopefully corporate takes note of this and does a Glengarry Glenn Ross on this location.
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December 2022 by Gregory Dole
On November 17 at 4:54, I was standing in the Pharmacy Pick Up line at the Chain Bridge CVS. Because one of the two staffers who manage the two windows was taking a break, his colleague, Xavier, effectively and expeditiously managed both windows. The line was long. However, through Xavier's extra efforts and positive attitude, the line moved quickly--as if two staffers were managing the two windows! Well done. Greg Dole
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October 2022 by Roberta G.
Short staffed. They don't answer the phone, not even for my physician. Other pharmacies have the same complaint when I checked with them to see if there was a system problem. I was asked via automated phone to update my insurance. This was the fourth time. Went in. No they did not need. Never using this store again.
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September 2022 by Bill B.
This is an average size store that is very busy as a very tight parking lot is around taken a lot a parking space. very helpful staff and they are very knowledgeable. The store has is average on overall cleanliness. The pharmacy inside is the biggest I have ever seen and with long lines at each of the counter openings. The all star at the in the pharmacy is a lady named Tiffany. Tiffany helped me with an emergency then went went above and beyond and give me the update I needed.
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August 2022 by John F.
8/15/22On this paturlar day, I came here for a snack for myself and my wife, but found nothing we wanted. Well, I saw something for me, but if it is not for the both of us, it doesn't work.I met two women trying to get money for Africa Children in poverty. They happened to be right outside of the CVS Pharmacy. For some reason, "scam" shouted in my mind. More importantly, I didn't wish to have my card number on paper with a bunch of kids being able to look it over at any given time. I gave them some cold Gatorade and thank them for the effort, but did not donate anything. Another person might have been drawn in, but not me. I will find other ways of helping people in need. Something more credible.I will say this store was clean and well organized.
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July 2022 by Kelsey W.
This CVS pharmacy has serious issues:1) they NEVER answer the phone. EVER.2) ridiculously understaffed3) poorly managed4) hour-long wait times for prescriptions
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May 2022 by S
So many things wrong with this pharmacy, Rude staff , will misinform you ! will tell u there is no prescription available, When it’s ready to pick up !! They waste your time specially with the slow service they provide!! Lastly and most importantly, I was given a wrong prescription that has someone else’s name !! I have been taken it for three weeks without noticing the details on the bottle!! I talked to Sherly -asain lady- I believe is the manager !! Told her what happened! didn’t seem to care ! and was actually rude ! she didn’t like the fact that they were wrong!! Terrible place! They Need new management system ! hire professionals !! or close all together and keep people safe !!
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May 2022 by Zach Gillis
Called close to 10 times because my prescription wasn’t being filled. They would just pick up the phone and hang it up without saying anything.
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May 2022 by Etan Eitches
They really don't pick up the phone.