-
March 2024 by Laurie Comadena
Order over 30 minutes late. I called to check with the store and was told they couldn't comp anything for our trouble. Nothing to make it right. Really frustrating.
-
January 2024 by D W
Food is what you’d expect for fast food: Reasonably tasty, inoffensive, and cheap. Can’t complain!Where this location exceeds expectations is in efficient service. I received a free “Emergency Pizza” voucher and figured I’d try it out. I ordered a 2-topping medium pizza from the app and had my food done in 10 minutes. I walked into the store, picked up my pizza to go, and walked out in less than 30 seconds. Emergency Pizza indeed: In just a little more time than it’d take to boil water and make a bowl of ramen, I can get a pizza party going.
-
November 2023 by Joshua Lee
Made a delivery order once and the delivery guy called me there's no concierge on my apartment to guide him to my apartment (there was. He was just checking on the delivery room for a second. The delivery guy was not patient enough to wait for that 10 sec.) I told him that I will be down there to get the pizza, and the guy just left the pizza box on a corner without telling anyone about the location.
-
November 2023 by Cesar Escalante
Great customer service, food is really good.Keep it up!
-
November 2023 by Kasinee B.
Fast delivery! Michael is awesome ??
-
November 2023 by P AF
My pickup experience at Domino's Pizza in Tysons Corner was fantastic! The staff was friendly, and my order was ready right on time. The pizza was delicious, with a perfect blend of flavors, and the crust was just the way I like it. I appreciate the efficiency and great service. Definitely a five-star pickup experience!
-
November 2023 by Brittney Correa
Ordered Delivery and the app stated driver was on the way at 11:18 pm and that the food would be there in 10 minutes. Over 40 minutes went by and the app stated the driver was in my apartment complex for over 30 minutes sitting no movement, no call. Once the 40 minute mark hit the app updated to delivered. I called the store 3 times and each person told me they don’t have the drivers number, there’s nothing they can do until the driver comes, I can’t go to pick up my order because the doors are locked, and did I try calling the driver(with what number?????????). The first 2 people I spoke to were rude the 3 was slightly sympathetic. The customer service was not only lacking but it is extremely upsetting that the drivers numbers are not available for store servers to contact and I don’t have my food.
-
October 2023 by Jesse Eisert
Ordered three items and not a single one was correct. Will take my business elsewhere
-
October 2023 by Michele “Meechie”
Food was hot & Fresh. Staff was friendly.
-
October 2023 by Mahalia C.
I love Domino's pizza especially when you're having a late dinner. I actually prefer Listrani's pizza, but they were already closed. Though I've been going to McLean Domino's for several years, I hesitate coming back. I may have to go elsewhere due to the not so great customer service experience I had this evening. NOTE: My daughter has a food sensitivity to dairy. Important thing to remember for this story. I placed our normal order of extravaganzza and meatzza pizza (half with cheese and the other NO CHEESE). However, as you can see with the photo below that didn't happen. I get it; sometimes this happens with special orders. But normally there's an apology involved and a quick resolution, basically a new pizza is made. This time we got into a much heated debate that provolone cheese IS a cheese. Though the manager did agree that he wouldn't add sausage to a "no meat" pizza. The debate kept going on and on. Basically I had to ask him if he was going to fix this issue. That's all I really want. Mistakes happen, but then the right thing to do is to fix it. The wrong thing to do is argue with a hangry customer by denying her feeding her hungry family without any trips to the hospital. Eventually we got our pizza and apology. No matter how hard the the manager continued on with the provolone is NOT a cheese debate, we stopped arguing with him and let him have the last word. I just wanted to go home and eat my cold extravaganzza pizza and feed the rest of the family. Thats why they got a 2 star because at least he fixed the issue.Lessons learned? 1. Domino's system is flawed. Provolone isn't flagged when there's a request for no cheese. Manager recommended that I list all the ingredients to not include on to my order. 2. Always specify your allergies or food sensitivities in the comments. Though I highly doubt my experience this evening would have been any different. 3. Time to find a new Dominos.
-
September 2023 by David Clarke
This Domino’s Pizza repeatedly delivered in record time. I’m so amazed at their speed not to mention the incredible quality. Easy 5 stars.
-
August 2023 by Mo A
Terrible employees they locked the store an hour and 10 minutes before closing and let me stay out in the storm after they let me in (12 minutes after arguing with them) once I got my order they complained about tip and said that next time they let me in after hours (mind you it’s an hour before closing) that I should tip my food got soggy cuz of the rain not eating from this store again
-
August 2023 by Info G
Terrible employees they locked the store an hour and 10 minutes before closing and let me stay out in the storm after they let me in (12 minutes after arguing with them) once I got my order they complained about tip and said that next time they let me in after hours (mind you it’s an hour before closing) that I should tip my food got soggy cuz of the rain not eating from this store again
-
July 2023 by Tim D.
Best pizza in town, definitely better atmosphere the. The other pizza places like papa John. Plus their customer service is on point. Check out my full review: youtu.be/BXgbiRyR8a8youtu.be/Dwf6TEUu0M0
-
May 2023 by Mike T.
This store is now one of those fast food places that I will not order from again because they use the guilt tipping checkout for TAKEOUT. TAKEOUT!Now if I ordered 10 items and it was near closing and there were 2 people there I would tip a few bucks in cash!The POS (Point of Sale) is probably run by Square owned by billionaire Jack Dorsey of twitter fame, FYI Square sales up 30% -due to tippingOh and the pizza was not that good. The are plenty of better choices in McLeanI actually worked at this store over the summer -weekends about 37 years ago when I was 14
