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February 2024 by SM G
Paid in advance for dry cleaning service and then increased the price when we went to pick them up. Would not give us our clothes unless we paid the higher price. Unscrupulous!
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October 2023 by Elizabeth R.
I have been a loyal customer of this cleaner for over 10 years. The cleaning services provided are on par with those of full-price cleaners. They efficiently handle our dry cleaning and deliver quick turnaround times. The staff is truly fantastic, and I have never experienced any lost items throughout all these years. In addition to our regular dry cleaning, we entrust them with 3 to 5 button-up shirts every week. Over the course of a decade, we have only encountered a few broken buttons, which is quite impressive. It is worth noting that they only accept cash, as clearly advertised.On a side note, I have also utilized their minor alteration services, such as button replacement, hemming, and fixing rips. I must say, all of these alterations were excellently performed.
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June 2023 by M H Al-Fityan
Horrible service, I received my shirt with a stains, and I told him this was not there when I brought it. Also they say 2 dollars per shirt but they charge you 3.25
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January 2023 by Kristy Jo Winkler
Horrible service, parking, quality, and everything in between.I accidentally left my laundry bag there and instead of calling to let me know, they dry-cleaned it and charged me.They also did not tell me they only take cash when I dropped them off. When I picked it up, I had to leave to find a cash machine and then go back.Clothes with stains never come back clean.
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January 2023 by Sjin Hwang
Good price with great quality and service!
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October 2022 by Dima Malkawi
Sent my white coat for dry cleaning, came back with stains and lint all over it. Wouldn’t do anything to help fix it, refused to give my money back. First and last time coming back here
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August 2022 by Mike G.
I went here bc a friend said they do an inexpensive hand collar wash for dress shirts, which they did just fine. Really nice people too, but English clearly is a second language and it can lead to misunderstandings. While they're the cheapest in town, you get what you pay for eventually. The savings isn't worth it if they lose your shirts. They lost one of mine I had tailored, which totaled about $75. I should've known when they tried handing me a shirt that clearly wasn't mine, with my name misspelled on it. Someone got mine in return and probably just kept it. Nice folks that can do in a pinch, but I won't be going back.
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June 2022 by Melkam Assefa
This is the worst place and disrespectful. They took your clothes to clean and never cleaned it for a week. They made me my wedding photo shot without my wedding suits. Don’t spend your money ? here. They don’t know what is customer service. They are liars
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January 2022 by Xavier V.
Waiting 4 days and still closed. Can't pick up my clothes that I paid to be cleaned. They can't be open for an hour to pick up or anything.
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June 2021 by Karan Parmar
Please save your clothes and avoid this place.They ruined our clothes forever.For one of our winter jackets I had to visit thrice for pickup.In first visit they did a very bad job and left many areas unclean, so I requested them to clean those areas, paid them and left the jacket to be picked up the next time.In the second visit they ended up misplacing the jacket and couldn’t locate it, instead stated that I had already picked it up, which was absurd, but I instead and asked them to look for it.After more than a month of winter going by, they located our jacket and this was my third visit for collecting the same garment.This time I discovered the jacket color had changed and there were burnt stains on the artificial fur of the hood. It was bad.I even showed him a photograph of the jacket from a few days before I had given it for cleaning which clearly showed the earlier color, the shade of the jacket and it’s fur.But all these facts and visual proofs were falling on deaf ears.I had already paid a decent amount to them for cleaning it.But instead of accepting and acknowledging the fact, the owner asked me to contact the manufacturer of the garment on why it changed color. When I explained that we had used the jacket for a few months and then it was cleaned by you guys, then how is the manufacturer responsible for the change in its color. Then the owner not only denied any responsibility but also changed into a rude tone, started shouting and asked me to go away and contact a lawyer if I had any complaints.I not only faced a loss of my garment but it was also the worst customer experience and humiliation I ever experienced.Please do your clothes a favor and keep away.
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June 2021 by Kevin Lee
Excellent service and price!
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January 2021 by Karan P.
Please save your clothes and avoid this place. They ruined our clothes forever. For one of our winter jackets I had to visit thrice for pickup. In first visit they did a very bad job and left many areas unclean, so I requested them to clean those areas, paid them and left the jacket to be picked up the next time. In the second visit they ended up misplacing the jacket and couldn't locate it, instead stated that I had already picked it up, which was absurd, but I instead and asked them to look for it. After more than a month of winter going by, they located our jacket and this was my third visit for collecting the same garment. This time I discovered the jacket color had changed and there were burnt stains on the artificial fur of the hood. It was bad. I even showed him a photograph of the jacket from a few days before I had given it for cleaning which clearly showed the earlier color, the shade of the jacket and it's fur. But all these facts and visual proofs were falling on deaf ears. I had already paid a decent amount to them for cleaning it. But instead of accepting and acknowledging the fact, the owner asked me to contact the manufacturer of the garment on why it changed color. When I explained that we had used the jacket for a few months and then it was cleaned by you guys, then how is the manufacturer responsible for the change in its color. Then the owner not only denied any responsibility but also changed into a rude tone, started shouting and asked me to go away and contact a lawyer if I had any complaints. I not only faced a loss of my garment but it was also the worst customer experience and humiliation I ever experienced. Please do your clothes a favor and keep away.
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June 2020 by Janet Hughes
Do NOT go here! The quality has gone way down! I used GQ for years with no problems. The last 1/2 year has been awful. It looks like my clothes are not cleaned. Then, they ruined my $350 pair of pants by leaving iron marks all over them and my tan sweater had a green stain all over it. Their receipt has a contract on the back stating you get 10 x the price of the cleaning if anything is damaged. It took me 3 visits and 3 phone calls to get $50 when I should have gotten $60.
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June 2020 by Marta Herrera
They are cheap but they are disappointed me with my new coat.At the time of washing my coat the hook get out.I assume they realized it and they didn't say anything until I wanted to put my coat on.I bring them back but they told how sure I was that the hook was of there.I am 100% because my coat was new and first time washing it that why I brought in to their cleaner.They couldn't fix it and no money back.Their customers service is totally disappointed.The owner answer was "we can't do anything about because we have a policy"Sometimes we don't do research about cleaners but now it is important to check start otherwise you regretted after.
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June 2020 by Tiffany Bishop
Like others my silk blouse was lost by this place. I received less than 50% it's worth in compensation. I was told it was just bad luck because I brought clothes at the time they were moving their dry cleaning facility. That this doesn't happen often. I won't waste any more money going to this place.
