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February 2024 by Archit Rupakhetee
Huge shoutout to Henry who helped me save almost $1000 when the dealer misquoted me ~$1500 for rear brakes and caliper replacement for my 2016 Mazda. Henry spent his own time to search for parts and beat the dealers price; but even BETTER once I brought my car in he double checked and found caliper replacements were not needed which cut the overall cost by almost half.Been looking for a reliable auto service team in the area and glad I finally found one!
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February 2024 by Jim
Mr Henry and staff have been the most professional and helpful with my automotive needs. Service you can trust!
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February 2024 by Marci Vallario
Friendly, professional, and prompt. Great service!
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February 2024 by Ragai Abdelrasoul
Top notch service! I trust no other shop ⭐️
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February 2024 by Fairfax Hackley
This is my go-to for tires and outstanding customer service! Love these guys!!
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February 2024 by Paul Handy
I have visited the shop on multiple occasions and have always been satisfied with my service and experience. The technicians are generally pretty good at figuring out why certain lights are on or why I’m hearing certain sounds, and most importantly, if something needs repair, they give a fair analysis of how critical it is to repair something today vs a few months from now
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February 2024 by Na
Last summer I was having the worst day. My tire split on the road and this place they went above and beyond to get me at least 2 tires and then come back and order the other 2 for later. The service didn't take that long and I was back on the road in no time. I'm back today to get an oil change because the guy in the corner was so kind and I really wanted to do business with him again.
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February 2024 by William Marshall
Wow...what a wonderful experience that I had dealing with Henry at Goodyear Auto Services in McLean, Virginia. He has treated me like I was the Prince of Wales...the King of England. I had a nail in a tire that I had purchased elsewhere. Within 45 minutes of my arrival he showed me "why" the tire was not repairable. In the interest of my safety, he suggested that I should purchase a replacement tire from another store that had the tire in stock. Henry is an honest person and desires your business.
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December 2023 by P AF
I recently had an exceptional experience at Goodyear Auto Service in McLean. Henry and the entire team demonstrated professionalism and genuine kindness throughout my visit. Their expertise and friendly demeanor make them stand out. I highly recommend their services
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November 2023 by Matt Collins
Called about how much a diagnostic would cost and the guy who answered interrupted me while I was explaining the issue and then just hung up.
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November 2023 by Manochair Kazerooni
I had a good experience. I needed to know how much cost me to change my car tires and compare them with two other companies. Henry gave me a price that was very reasonable.
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October 2023 by Evan Lineberger
I came in with no appointment and a fleet vehicle and they managed to work me in the same day to replace all 4 tires, change the oil, fix a broken tire pressure monitor, and change the air filter. Very accommodating and very helpful, I plan to return.
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July 2023 by mary ellen ort
Henry was a life saver. I can’t say enough about our experience at Goodyear during the July 4th holiday. Our damaged tire was repaired and we continued on our trip. Having car trouble in a new city on a holiday week could have been a real problem. We have always found Goodyear to be reliable and honest. I complete recommend having service at this location.
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July 2023 by Dani D
Horrible, terrible customer service. I went in to ask a simple question and was treated to disdain and disrespect. Go to Vienna auto - they are awesome!
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April 2023 by Fury Bomb
Came to the shop to get a tire fixed. To their credit, they worked fast and got the issue resolved. However, during this time, they broke the pressure sensor in the tire and tried to charge us for it's repair. I know that it was not broken before we went to the shop because it was the very indicator that let us know there was a problem in the first place. This dishonesty and the fact that they did not fix the sensor that they damaged is why I would not recommend this shop. Find a shop that treats you better.
