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October 2025 by Ali Zinat
Great selection and great customer service. My last visit the manager visiting from their outlet store in MD was particularly helpful
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September 2025 by Evgeniya Komarova
Flor and Jessie were very friendly and provided exceptional service.
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September 2025 by M
As a customer I don’t have to double check if they took the sensor off. I’m currently overseas and my $200 dress I bought has a sensor on and I had to ruin my dress in order for me take it off and use it for my engagement photos
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August 2025 by Dan T
Older female with glasses very rude
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July 2025 by luna
Great location, stylish clothing, and equally stylish and friendly staff
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February 2025 by Cynita Minor
I went to J Crew yesterday (Saturday) and had the best experience with sales person name Flor she is the absolute best. She styled me and gave me so many tips on fashion and what works for my body height. She is the sweetest person and I had amazing time.. so amazing I was there for an hour. I LOVE Flor and if you go there ask for her. Thank you Flor!!!
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January 2025 by Danny Devries
Terrible return policy! Not going to shop here again.
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February 2024 by Annabelle Perez
I called to inquire if an item was in stock as it had sold out online. Courtney took my call and was able to ship the item out to me. She was very courteous and helpful. It made my day. Thanks for the great customer service, Courtney!
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October 2023 by wadiyah cameron
They have items that are not online
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October 2023 by P. Keller
Where I stock up my basics. Timeless quality clothing.
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May 2023 by Freddie Floro
Staff are attentive they assisted me immediately.
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May 2023 by Ana Sofia Siliezar
I used to love coming here often but lately when they combined men section. I do not come often as used to be because I do not see many sales. Now I go to Georgetown for the Sales because they still have the section for Sales. Due to the commuting, I order online more often. If you come to the store and ask for help, I highly recommend looking for Flor. She is my top notch favorite staff!!!! Super sweet, extremely lots of patience, and she is always happy to help. She speaks Spanish as well so it makes me super comfortable to talk with her and her honest opinion when you try ons!!!! :) Because of her, it doesn't stop me to come by sometimes now! :) :) I suggest to shop during weekdays. Weekends is too busy and the staffs are not the same during the weekdays. Just my cents for a great experience when you leave the store. :)
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May 2023 by Amanda
Hannah was very helpful in finding items for my son. Got some great deals for him!
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January 2023 by Riley E
It's decent. Wasn't sure if the staff were going to ignore me because at a different store it was not great today, but despite it being pretty slow in the store after the holidays the staff were helpful. When you're trying to compare black pants to other black pants it's pretty difficult but the sales woman understood what I was looking for and seemed to know the styles well. Thanks for that!
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January 2023 by Young K
A lady helped me, wish I could remember her name but she was really polite and willing to help me out.
