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October 2023 by Elin Yim
Left under the impression this place cares more about squeezing more people in than the quality of the procedures themselves. The lady made me feel extremely rushed with both my pedicure and manicure, being very aggressive with cuticle care to the point they were bleeding and the paint job was messy. Skin was carelessly clipped off of my nail causing soreness when walking. Will not go back.Services: Pedicure
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September 2023 by Susan Nadzam
Love it here! The atmosphere is warm and friendly. Kelly always does an amazing job! She gives detail in every design.Services: Nail art
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June 2023 by Nicole Michels
I LOVE this salon. I have always had such amazing customer service and my nails always look so great. I can’t understand how anyone can leave negative feedback when they are so attentive and truly care about their customers leaving completely happy. They are so attentive and if you have any concerns or want them to do something a specific way, tell them. If you are unhappy with something, speak up so they can fix it right then and there. That’s what they are there for. I am very vocal and picky about my nails and the techs are always so attentive and accommodating. I have been a customer since they opened and can’t imagine going anywhere else. I highly recommend.Service: Manicure
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June 2023 by Louisa Yemc
I have been a customer for over three years! Always excellent service and care! And the new location is even more accommodating! Highly recommend this salon for anyone!Service: French manicures
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June 2023 by Cynde Mutryn
Recently, I was a walk-in (at their temporary location while their Beverly Road location is under construction) for a powder dip manicure. Was seated immediately and the technician worked to find the perfect natural color I wanted. She utilized the healthier,safest procedures to perform the manicure, and the place was very clean and pleasant!
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February 2023 by Sneha Pokharel
Love Heidi! I come to her for fun nails. The establishment is also clean and friendly. A must go if you’re in the area.
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January 2023 by Jesslyne Mowery
I have been going to the Beverly Rd location since Oct of 2022. Normally I go with my sister, she books the appointment and we get the same ladies. My go to girl is Demy and she does a fantastic job. The first time I had her for my nails, I will admit I was nervous. It was my first time ever doing the nail dip with extension. The dremel felt very close to my skin, so close I could feel the heat from the spinning and I was so scared she would cut me but she is a true professional, she never cuts me and my nails always look fresh and last for weeks. On my birthday she did a great job drawing a black snowflake onto a white nail ( I only get dark colors but I decided to get one white nail with a black snowflake on each hand for the Christmas season). Recently I had to go by myself for the first time but I was going in as a walk in. I went to my normal location but they were closed for repairs and had a sign suggesting to go to their second location. So back in the car I go, I went to the second location and it was busy, but they were able to fit me in. I gave them my name/number, and waited to be seen. I had my nails done by a nice man but to be honest it wasn't the best job, he seemed like he was off his game ( he cut one finger, cut my actual nails oddly, and did the dip differently than I'm used to), but I could tell he was trying his best. I paid and left knowing that it wasn't what I'm used to but I didn't think to make an appointment, so I knew was rolling the dice. The next day at work my nails began to chip, so I called, spoke with the manager and he was so kind. He arranged for an appointment around my schedule and cover the charges. I should have asked for Demy but I didn't. I walked in for my a appointment and bam I get the same guy. He walks me over to the pedicure section and he informs me they dont have a table available for me but he will do my nail dip here. I went with it and boy was it worth it. I was skeptical at first but the chair was so relaxing that I had to keep looking around to not fall asleep. I'm a mom of 4 and getting a free message while having my nails done was so relaxing, much better than sitting at the table. My nails this time around turned out so much better. I'm happy with the services and I'm grateful for how generous they were about the redo. I did learn that once you find a great nail artist, stick with them. So I probably wont roll the dice again and will loyally stick to Demy. If you have a non pleasant please reach out kindly ( remember we all have bad days or days where we cant give it our all or our minds are elsewhere) and they will own up to it and make it right. This is honestly is the best nail salon I have ever gone to.Services: Nail designs
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January 2023 by Kate Lionne
Tried to make an appointment with a specific person. Kosmo accepted my appointment, but didn’t tell me the person I requested was unavailable. The replacement technician couldn’t do what I wanted and did a sloppy job. Truly disappointed in what used to be a favorite place of mine.
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January 2023 by Spring Long
Their new place is nice BUT they have so few colors that it’s really disappointing. They only have 1/2 the colors available from OPI - no pinks to speak of, no neons, no sparkle, and really just very basic colors in few shades. Why Kosmo? It’s a great new place in a nice location, please fix the color choice options!Services: Manicure
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December 2022 by Nazanin Azizian
Great clean salon. Heidi is one of the best technicians. She is extremely meticulous, detail oriented and patient. She will not rush you even if you are late. Love coming to Heidi!!
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December 2022 by Shelly MP
Kosmos is a gem! Heidi is amazing. Thorough, friendly and each time I’ve had a great mani and pedi!Services: Pedicure
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December 2022 by erinmachart
Annie is the best! Her attention to detail is fantastic, and she is so kind!!
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December 2022 by Emma G.
I had an amazing experience at Kosmo Nail Bar! My nail tech was wonderful and did an amazing job. She was so friendly and wanted to make sure I left the store loving my nails! She made amazing suggestions and my nails have never come out looking this good. I got sns with extensions!
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November 2022 by Alberto F.
If you don't have a regular place I would highly recommend Kosmo. I had a mani pedi with my fiancé and I do construction so you can imagine what a disaster my hands and feet were. I felt like a king after the pampering. I now understand the reason women do it on the regular. Woooo Saaaa!!!!!
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October 2022 by Denise G.
Great experience Tom was very professional, the receptionist can take a class on customer service, over all I give them a 5 star! Tom is only there on weekends.
