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February 2024 by Andy F.
Went in a month ago looking for a Rolex which of course they did not have but promised to keep in touch and let me know soon and that it was expected to only take a couple months. Great experience with the sales rep and hope to hear back soon.
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February 2024 by Paymaun L.
We met Paul Mazhari at the Lenkersdorfer store at Tysons1 mall in Virginia. Paul helped us with our search for a Rolex watch. Not only was he knowledgeable and ultra-professional, he helped us get on the list for the specific watch and regularly kept in touch. He was able to find the requested model and contacted us for the purchase. Because of the fantastic service and new relationship with Mr Mazhari, we will be returning to this store for all of our future purchases. Paul made us feel like valuable and appreciated customers. Thank you!
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February 2024 by Rick T.
I had been searching for a specific timepiece and stopped by Lenkersdorfer to see if they could help. I talked with Louis, and he could not have been better in helping me! He explained all my options, educated me on the timepiece, and set realistic expectations on when I might be able to secure the watch. I was thrilled when Louis called to tell me that he found the timepiece. When I arrived, he sat me down and explained the specifics of the watch, registered the watch, and configured the band. The entire experience was fantastic! I would highly recommend Louis and the entire staff at Lenkersdorfer if you are looking for a quality timepiece.
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January 2024 by Ken Kirkland
I Was able to get my grail/retirement watch today thanks to the wonderful people at Lenkersdorfer. A Big shoutout to Paul M. At Lenkersdorfer in Tyson’s Corner for making this a wonderful experience! Paul was exceptional. Got to know me and was able to recommend a beautiful timepiece. I never thought that I would have the opportunity to purchase a Rolex of this caliber. Thanks again to everyone at Lenkersdorfer who made this happen! Paul you are an outstanding gentleman and it was a privilege to meet you!! Looking forward to working with you in the future!* UPDATE! After a long wait I was able to purchase a Rolex Explorer II for my son’s 30th Birthday. Additionally, I Purchased a Reverso Duoface Calendar by Jaeger-LeCoultre. I was not planning on buying this watch, but I Am truly happy that I did. As always Paul M. Took the time to explain the history of JLC and the Reverso to me in detail. A beautiful addition to my collection. The Staff at Lenkersdorfer took the time to explain how the watch operates and how to best ensure that the watch is running smoothly. It was really nice to see the high quality of watches that Lenkersdorfer had for sale! Again truly appreciate the Staff at Lenkersdorfer they are highly professional, knowledgeable and kind. Thanks to Antonio for making sure that the watches fit appropriately, Ron for giving me instructions to ensure the smooth operation of the watch. Most of all to Paul M for putting all of this together! My son is going to truly enjoy his Birthday present and I really love the new Reverso. Thank you Paul M!
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January 2024 by Steven Swanson
Highly recommend. Came in today and purchased an Omega Aqua Terra after checking out a few other stores. My brother, wife, and I were greeted by Christian and he gave us a great experience. The entire staff is attentive, friendly, and down to earth. Thank you! You’ve got a loyal customer here
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December 2023 by Kelly McKee
Christmas came early! Many thanks to Paul M. for guiding us to this exquisite Cartier watch!! He took the time to learn about my personality and selected this classically elegant timepiece.A true gentleman who is passionate about what he does and willing to share his wealth of knowledge. Despite being the week before Christmas in a store full of eager buyers, his attention was solely on us. He made sure my watch fit and every question was answered. Paul, you have a customer for life!
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December 2023 by Danny Pham
I love this store. Christian so helpful and friendly I love it. I got my dream watch Daytona white dial. I'm a loyal customer now. Next watch on my list will be the Root Beer or the next Gen Hulk. I hope Rolex bring it back. Best customer service I ever got at an AD. Highly recommended to anyone looking for an AD to buy your Dream watch.
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December 2023 by Yash Kothari
Elizabeth, thank you for brightening our day with this stunning watch! You've consistently been proactive, easily accessible, and went above and beyond to secure the watch we've always wanted. Your customer service is exceptional, making us feel right at home. If you visit, be sure to inquire about ELIZABETH!
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October 2023 by Eric R.
Great place to get your luxury timepiece. Sales representatives are very professional. Highly recommend.
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October 2023 by James Jones
I went to the store just to see if I could get my sea dweller serviced. Charles prepared all the necessary documents and walked me through the entire process. I asked that since the process will take a while maybe I should look at other watches. Charles gave me a full run down of all the watches and steered me to Tudor. His help was outstanding, I left the store and within minutes I came back and purchased the watch that he suggested. Charles is the perfect example of developing high level service. I will definitely come back to this store.
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October 2023 by Nicholas Moore
I just met up with David Falsetto to pick up a Christmas gift for my wife. David was absolutely wonderful in helping me with the purchase. This is the second Rolex that I've purchased from Lenkersdorfer, and the second perfect experience!
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October 2023 by Manish Kumar
I had a wonderful experience buying a Rolex watch at Lenkersdorfer. Kevin Palacios helped me with the entire process. I wanted the watch for my daughter's milestone birthday, and he made it happen, offering the timepiece with the exact configuration I had requested. I cannot thank him enough, and would highly recommend Kevin, when you are looking to buy a luxury timepiece at Lenkersdorfer. They have a wide selection and friendly welcoming staff.
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September 2023 by Kathryn Tam
Elizabeth is the best sales associate at Tyson's one store. She always greeted us with warm friendly smile. Very patient and professional. She will try her best to keep us informed of the Rolex we are interested in, She's been helping us with our purchases many years now. We are very happy and satisfy with her professional service. We've recommended our friends to work with her. They also found her very helpful and friendly.
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September 2023 by Eddie Jung
We had an amazing experience. We worked with Kevin and his service was very professional and humble. He was able to get exact super rare watch that we were looking for a lot sooner than we had anticipated.The 1700+ 5 Star ***** is not a joke!!Their service in person and over the phone were very professional, kind, and genuine.
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September 2023 by Emily Walsh
Came here for my husbands first watch. Shahram was fantastic to deal with. He was patient, professional, and knowledgeable on all of the products. I will certainly be coming back here for my husbands next watch and future gifts down the road. Great overall experience.