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March 2024 by Ionel Petre
Store on 3 levels where you can find everything for everyone. Clothes, shoes, toys but also has access to the Mall where you can find various shops
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March 2024 by Amauri Oliveira
Organized and clean!!
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February 2024 by Martha Lazo
I was there over the weekend and it was a little crowded with people shopping.
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February 2024 by Juan Alvarez
Very good
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February 2024 by Hugo Escobar
How could I have obtained a credit card without my knowledge or consent? Macy's I already had a credit card with more than enough available credit. I never asked for or needed a 2nd card. Your Tyson's Corner location ran my credit without my consent! Pull the tape. I don’t carry my Macy’s card, so I enter my ssn to pull up my account. I’ve done that for years. Apparently your associate was running another app. I now understand why he took over after I entered my SSN. I called your Customer Support line in some other country and all they know how to say is “sorry for the inconvenience”. How do we make this right? I’m already late on a card I never asked for.
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February 2024 by Ferial Elmi
Poor customer service. Staff are unwilling to help customers, unless the managers get involved. Staff gave me hard time to accept a return of a product that was defected(dented) in its original intact box. They kept telling us that it was “Last act”. Even when the manager was issuing the refund calmly the staff didn’t keep their comments to themselves. No one apologized for the inconvenience caused by the store!
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February 2024 by george marinakis
It was busy!
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February 2024 by Brittany Garland
The online order pick up is in serious need of some help. My package was delivered on 2/1/24. I was not and have yet to be notified of my order being ready and it is now 2/9. I went to the store to pick up my package since I already confirmed with Macy's online customer service, that my pack was delivered. The staff at the order desk was not able to assist because their system still shows that the order is processing and has yet to make it to the dept. I called Macy's online, again and spoke with a manager who confirmed delivery of the package. The manager attempted to call the Tyson's Store so they can process the package and update my order status, but they were unsuccessful. After almost an HOUR on the phone trying to reach the store, the manager said that she sent an email to the store asking them to expedite processing of my package. She assured me that once the system updates, I'll receive an email. Still no word! I tried contacting the store directly, and have not been able to speak to a human.
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February 2024 by ayman muhsen
As usually I bought too many things I did not really need ? I recommended that Maycs Tyson's area more than the Sterling one !
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February 2024 by Bethany
ALWAYS FUN!
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February 2024 by Social Justice Advocate
Hands down, my favorite Macy's in the area. They have all of the best name brands, the store is clean and organized, and the staff are so friendly and helpful!
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February 2024 by Jennifer Thompson
Great selection of men's colognes and great prices on the gift sets.
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February 2024 by Natasha Wilson
Had good sales in the backs department, but could not get the extra 20% off coupon during the holidays
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February 2024 by Eugene S
Great store with lots of deals and great customer service. Good selection of brands and styles, women's, men's, kids, home. Coffee shop is a definitely great addition.
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February 2024 by KHURAM AWAN
Now the quality is very low and the prices are very high as compared to the prepandemic.
