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February 2024 by Adem Guler
Jafar was a great help and he helped with price as wellGreat Service
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February 2024 by Leroy L
"I recently visited NTB Tires and unfortunately, it was quite disappointing. Despite hearing positive feedback from others, my experience fell short of expectations. Upon arrival, I encountered what appeared to be a busy time, as indicated by the front desk employee. However, I was surprised to find the staff unwilling to assist me promptly. When I expressed my concerns, I was simply told they were understaffed, leaving me uncertain about when my tire issue could be addressed. This lack of clarity and assistance left me feeling frustrated and overlooked. It's disheartening to encounter such inconsistency in service, especially as someone who was considering becoming a returning customer. Sadly, based on this experience, neither myself nor my family will be returning to NTB anytime soon."
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February 2024 by Shaka Wainaina
My family has relied on NTB in McLean for years, and every single time, without fail, they always provide the best service and support to help repair my family’s cars back to tiptop shape. They provide their clients with great hospitality and customer service - especially Jaafar - who has shown warm reception to my father for a long time (more than 10 years now) and never fails our trust. Love this company! 10/10 service! Definitely recommend to anyone looking for car service in the Northern Virginia/McLean area.
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February 2024 by Lauren Howells
Highly recommend - the customer service was fantastic and the work was done quickly and to a high standard. Would definitely use again
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February 2024 by Clifford Tatum
Excellent service and accommodation, serviced my vehicle quickly and kindly in a pinch!
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February 2024 by Christopher Dorn
Great service. Fit me in on short notice. Identified and replaced faulty tire valve. Very friendly. My go-to tire service center.
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February 2024 by Helen Jung
Had a flat in my Tesla Y today. Insurance directed me to take my car to NTB, Vienna. Called prior to arriving and confirmed this location had my tire in stock. Once the tow truck dropped off, it took about 40 minutes to be completely finished. Very timely and professional. Thank you.
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February 2024 by Mostafa Soliman
Excellent and quick service, very professional and courteous.I got a nail in my tire and I came without any notice near closing time and they were able to take a look at and fix it very quickly. They took good care of my car and provided excellent service.I highly recommend them for any tire or battery issues and will be coming to them again for sure.
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February 2024 by David Lee
My third time a here and the customer service and car service were excellent once again! Jafar not only took care of the issues at hand (brake pad and rotor replacement) but also let me know that my suspension was looking a little rough and that we could take a look at it again in 6 months time when I come back for an oil change. Highly recommend this place, most reasonable prices I’ve seen in tysons and the customer service is top tier.
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February 2024 by Sharon Ford
Last Tue I was stranded by a flat tire in McLean VA. The tow truck took my car to NTB. My battery also died while waiting for AAA. The next morning I spoke to the manager Angel who explained what needed to be done and answered all questions. He was very helpful.The mechanics there were thorough and very efficient, and price was quite reasonable. I highly recommend them!
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February 2024 by Cyrus Fordyce
Good guys, quick service ???????
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February 2024 by Vincent Sabio
These guys are awesome. I had a nail in my tire, and needed to get it fixed before driving my wife to the airport. They took me on short notice (actually ZERO notice), promised two-hour turnaround, and completed the work earlier than promised. I was checked out, paid, and on the road less than two hours later. Along the way, they identified some issues with my alignment and rotation -- not an upsell; they showed me the tire wear -- and completed rotation, balancing, and alignment in that same 2-hour window.I've never had great experiences from tire shops in the past -- they promise a lot, take longer than promised, and cost more than expected. This NTB location is putting other tire shops to shame. I will need new tires soon, and I know where I'll be buying them from.This is one of those places that "if I could give them 6 stars, I would."
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February 2024 by Sham Chakravorty
They quoted and confirmed price for 4 tires on the phone 3 times but charged us $40 more when we went to pick up the car claiming they had made a mistake in entering the tire size in the system.They're though much better people than McLean Sunoco now Liberty near PNC bank who bilked me for years.
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February 2024 by Caroline Bunch
The BEST!!!!!!! Life savers. Stayed late to change my tire after a tough day. Couldn’t be nicer. Thank you!!!!!!
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February 2024 by Shawn P.
Visited here after I had a catestrophic gash in one of my tires. They had several of the model in stock and mounted a new on in a little over an hour. Prices seem about average. This location looks completely out of business from the front... The entrance is actually around the back of the shopping center.
