One Medical is a membership-based primary care practice that aims to make healthcare more accessible. The practice offers same-day appointments, 24/7 on-demand care through their app, and a range of services including mental health, preventive care, and chronic care management. Patients have had positive experiences with the practice, particularly with Dr. Susan, who is described as an excellent primary care physician who listens carefully, provides thorough recommendations, and ensures patients are satisfied. The practice has also received praise for its efficient communication, prompt lab results, and convenient features like the ability to see any doctor in the practice or at other One Medical locations. While some patients note that the practice may not be suitable for those with complex medical issues due to the possibility of seeing different providers, the convenience and quality of care offered by One Medical has been highly recommended, especially for young, generally healthy individuals who value fast, accessible healthcare.
Dr Susan is the best. Listens carefully and patiently to all your problems without interrupting you then engages you in a conversation about her recommendations. Not in rush but intently until you're satisfied. She is everything you want in a primary care physician. Highly recommend.
November 2021
Pioneers of telemedicine even before the pandemic. Staff is always available and customer service is very good. Especially good for getting help with chronic conditions.
January 2021
Thanks for your help. Cobra is ridiculous (take 5 days for them to contact my insurance company)? I appreciate one medical's help
