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October 2024 by N B
I had a really sour customer service experience here. I have used Parcel Plus for multiple services in the past and never had an issue until today. I had passport photos taken here and the lighting turned out too dark for me to submit for my passport renewal. I simply came back to retake the photos and instead of just agreeing to retake them like a normal person the person at the front decided to go ballistic and was raising his voice insisting that the pictures were “perfect” and refusing to take new ones. He even went so far as to grab his keys and suggest he would be coming to the post office with me because there was nothing wrong with the photo. Imagine spending this much time causing a scene instead of simply retaking the photos. The woman who previously took my photos was no better - she also insisted the pictures were “very good” instead of retaking them. If the pictures were good I would have been able to submit them the first time around. It wasn’t until a third person in the back finally came out that I was able to retake the photos as I had originally intended. What should have been a two minute task turned into a ten minute headache thanks to the unprofessional and disrespectful staff on hand today (with the exception of the person who kindly retook the photos).
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September 2024 by Huey Tsao
I came in for fingerprinting and also had another task to return my price through FedEx. They were very efficient and very helpful. It’s a personal shop here in McLean.
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September 2024 by Christine Peterson
They are always helpful, friendly and quick. My go to in McLean for shipping, notary, etc.
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September 2024 by D G
Recommend them for fingerprint services. Very efficient and courteous. In and out within 5 minutes.
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May 2024 by Matthew Kaminski
Kind & professional service - highly recommend.
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May 2024 by Jonathan Erv
Got my fingerprints taken here, quick and easy! Very friendly staff, if I ever need anything in this area, I'm getting it done here.
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April 2024 by Diane Ellis
Very professional and helpful
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November 2023 by Bita Motesharrei
Kindest and nicest people. We have been sending all our office packages with them. Always pleasant with a smile and courteous and they go above and beyond to help out.
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September 2023 by Rozella Apel-Hernández
Super kind, friendly people and quick service. Excellent overall experience, infinitely better than going to some chain like ups. Will return!
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September 2023 by Jaden J.
The service here is always quick, not to mention the friendly and helpful employees. For those who need fingerprints done for their jobs, this is the place to go
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July 2023 by 김준희 (JH Kim)
Conveniently located with excellent service and pretty much everything you would need and expect for office services.
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May 2023 by Brian R.
As a millennial with no printer, returning items with shipping feels like such a hassle to me. These guys make it easy. As long as I have access to the label via email I know I can come here and they'll help me figure the rest out. They have a computer you can use to print the label yourself or you can email it to them and they'll print it for you. Then they always have the right envelope/package to ship it back. Every time I come here they're very helpful in getting me what I need to ship and it's never too expensive. Anytime I need to ship anything I don't this twice about where to go- it's here. Convenient. Helpful. Low prices. What more can you ask for a place named parcel plus?
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February 2023 by Angie F.
The staff was awesome and they followed the Covid protocols which eased my anxiety when I had to go to the store for the psi real estate Virginia salesperson application! I will be a regular customer moving forward as they were so kind and understanding of the traffic issues on 66 and I was able to relax and not worry that I missed my appointment bc I was 10 minutes late! I will recommend them to my clients when they are in McLean Virginia!
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May 2022 by Marco Robles
I've been coming to this store for maybe twenty years. I like the company because they offer so many more services than the big box copy ship store. For one thing, they utilize just about every major shipping service that exists in North America. They also have private mailboxes, and provide fax service for people who still send Faxes. I've definitely been there and done that! I just learned today that they have a service which can transfer pictures and slides to a DVD. How cool is that! Everytime that I've come to the store I've always had a positive experience, and the staff have been helpful as well.
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May 2022 by Luwi Meb
This place is the most reliable place for shipment and postal services. The staff are amazing very kind helpful always went above and beyond to make sure the customer needs are met. Not only that they also helped to put together my stuff in the box as I was moving .Sandesh and Rupesh are the best!!! I wouldn't be able to do my smooth transion move with out them. I can't say enough about these peopleThey are the best!!!Highly recommended . Many thanks for all your help. Y
