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April 2024 by Meg G.
I have been going to my stylist, Mary, for years, and she is wonderful. She always listens to me, is honest, and makes me walk out feeling beautiful. Her coloring is SPOT on if you show her what you want.
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April 2024 by Shelley F
Great salon. Lily does a great job coloring and cutting my hair.
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March 2024 by Jjca T.
Worst place to get your hair done, every single stylist that work there is an ass hole, specially the two managers, carol and Eleanor. And sherrie worst shampoo assistant EVER, got me sucking wed and her nail looks like a dinosaur.
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February 2024 by Cat F.
I went to PR at Partners in Oakton and Alicia was so nice! She guided me through the process of what she was going to do after i told her what I wanted. Best scalp massage. My hair was exactly how I pictured and the blowout lasted for days. Also the sinks don't hurt as much and are much more comfortable. The place was also super cute with modern vibes.
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February 2024 by Annie Bryant
Great place, Yonatan is wonderfully talented.
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December 2023 by Katharine M
Terrific experience! I worked with Ray who did a great job finding a haircut that works with my lifestyle and the level of daily effort I want to put in. I’ve struggled to find a hair stylist since moving to the area and very excited have found Ray/PR at Partners!
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August 2023 by Julia Curlee
Love Michelle, great salon
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July 2023 by Helen Lee
I always have a great experience here and love getting my hair done by Lily! Her ig is @hair_by_lilyj.Love my face framing haircut and a warm balayage!! Thanks so much Lily. You made my week.
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July 2023 by MR APARIS
Wanted to get a cut during the recent holiday week. Said I would use any hairstylist. Usually a lovely time at PR. This time my stylist was 15 minutes late. She cut my hair quickly but it was a great cut. Then she gave me to a guy who was washing hair to dry my hair. I would have liked some notice of two people taking care of me since that has never happened there before. As he was drying my hair, another stylist told him to hurry and finish because there were people who needed their hair washed. The guy did a great job but he apologized that he needed to rush. Then when I checked out there told me the cost and I asked to see the itemized cost and the cashier said it would be emailed to me. It wasn’t. The haircut and dry were great but the service was definitely frustrating.
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May 2023 by Deb L.
1st visit my daughter got a great haircut and the allover dark color she wanted; my haircut was passable although not what I asked for. 2nd visit with two months of growth my daughter's root touch up was $140! They were rough with her hair, with her eyes closed at the shampoo and holding back tears, she opened her eyes to find her stylist pointing at a balding spot and mouthing "can you believe this" and the other stylists snickering. I was not aware this was happening because I had my own situation with my stylist who was not who I did my color consult with despite the salon claiming it was when I made the appt. Mind you I have thin hair, I repetitively say I don't need a helmet of highlights to EVERY colorist EVER - just a thin streak here and there. Well, every single strand of hair had foils. She didn't come back when the buzzer went off - went to have my hair washed, thought she was doing leave-in conditioner because she walked away saying she'd be right back. When she returned, I asked her what that was and she said TONER. OMG - right girls? You don't want to hear that because it means they screwed your highlights and they don't want you to see until they "tone" it down. Never talked about; asked for toner. Got charged $40 for her attempt to hide her mistake. Go to now get my triple processed hair cut, explained plainly, showed pictures, argued, had to agree to the kind of cut that gives me Mickey Mouse ear affect cause I don't know my own hair apparently. There is no definable shape, no amount of styling to be done, to make this look anything more than a boy's mistake of a haircut. I said I like to flip my ends - don't like to curl my hair under and what did I get? Does neither but more likely to curl under. The "senior stylist" exclaimed she couldn't style my hair after cutting because she "doesn't know how to do that -she's working on it". My daughter was now crying in the car and me - I was speechless - when the bill was nearly $500. Speechless. Stopped moving. Waited for them (three people trying to figure out how to work the system to charge me) to say anything to fill the uncomfortable silence. Like explaining how they arrived at that. SO, I asked. My stylist said she charges top dollar for cuts, and this and that. etc. I said I am not paying $500. We had more work done two months ago and paid $300. They "discounted" the toner. Still, I am shocked. No - we'd love to make it right; No - you're right we didn't discuss thsi with you. Mind you, their website was down and we brought it to their attention. So, again, I asked where their pricing was since their website was down. No answer, lots of looking down -anywhere but at me. I was SO tempted to refuse to pay and my CC company says that is what you MUST do if this ever happens again. Because I am disputing this. I have long text records of where the next day I immediately brought all this to the attention of management, and they were like "have a nice life." Learn from my experience, girlfriends. I'm not even sure this is the right place. We thought we were going to a place called THE STUDIO in Tysons, but they said the PR at Partners website wasn't down. I look for PR at Partners in Tysons on Yelp and this is the listing I got. From what I've read, people everywhere have the same experience at PR at Partners. They don't really care if you like your haircut or color.
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April 2023 by Bean B.
Worse customer service!! I scheduled an appointment weeks ago and to find out (1week before the appt) that the stylist will not be available! The customer service rep Sarah was not apologetic AT ALL! The only availability offered was for either a CUT OR COLOR ONLY! I mean it doesn't take 1 hr to cut hair! So upsetting because i took the day off for this appointment and the rep was so nonchalant about it and have no sympathy AT ALL. I love my previous stylist but NOT going back here because of lack of Customer service. Go else where!!
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March 2023 by Peggy Chance
Alicia is the best at color and cut is always perfect!
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December 2022 by Eliza P.
Stopped by because I was looking for a specific hair product and knew this place sold the Kerastase brand. The gentlemen at the desk looks up, seems very surprised and asks flatly "Can I help you?" When I smile and tell him I'm just looking for a particular hair product, he looks back down at his phone without saying another word. He doesn't ask which product, doesn't tell me he's there if I have questions, doesn't offer to help me find it, or even acknowledge my presence. He was not in the middle of any work related activity and there were no other customers in the entry. Still can't decide if he was rude or racist or maybe both but I'll be buying the product elsewhere.
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November 2022 by Pamela Joyce Wright
I have been going for 4 or 5 years. The staff is amazing. Lily, Yanara, Eleanor, Min, Olivia, Alicia...I love them all. Matan is extremely professional at the front desk. Always a pleasure.Services: Hairstyling
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November 2022 by Elizabeth Arons
The service is always excellent here - notably Ray is the best color/hair stylist in the business, and Matan at the front desk is so helpful and responsive to whatever the customers need. Thanks to both!!Services: Hair highlighting
